Patient Relations Specialist (Part time)

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Patient Relations Specialist (Part time)

@ VieMed

Essential Duties and Responsibilities:

•  Answer inbound calls relating to our Referral line
•  Knowledge of current patient database and billing system
•  Solid understanding of the products and services offered by the company to assist callers
•  Assist with collecting data for referral sources
•  Direct referral sources to the appropriate sales contact

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Qualifications:

Minimum Qualifications:

• Bachelor’s degree a plus
• Hands on experience with CRMS softward and MS Office
• Excellent organizational skills and multi tasking
• Strong phone contact handling skills and active listening skills

 

Preferred Knowledge, Skills, and Abilities:

• Outstanding customer service skills and dedication to providing exceptional customer service
• Skilled in time management when working independently or as part of a team while ensuring deadlines are met
• Strong interpersonal and emotional intelligence skills to effectively problem solve and present solutions
• Understands and adheres to confidentiality requirements in relation to patient information

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How to Apply:

Apply online at https://www.viemed.com/corporate-careers/. 

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