Customer Service Representative (Re-Supply)

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Customer Service Representative (Re-Supply)

@ VieMed

Essential Job Duties and Responsibilities:

• Learns and maintains knowledge of current patient database and billing system
• Has proper phone etiquette and represents VieMed in a professional manner
• Obtains patient demographic and health insurance information; collects co-pay if appropriate
• Enters patient information into the computer system
• Verifies & records insurance benefits
• Maintains a working knowledge of Medicare and insurance regulations and requirements as

Communicated by management:

• Able to read through and understand medical documentation effectively
• Interacts professionally with physicians, patients/family and Co-Workers
• Schedules set ups, as called into VieMed, by physicians or physician's office staff, per policy and

Procedure:

• Answers telephone in a polite and professional manner. Communicates information to appropriate 

Personnel:

• Communicates appropriately and clearly to Manager, and other superiors
• Establishes and maintains effective communication and good working relationship with co-workers

For the patient's benefit:

• Utilizes initiative; strives to maintain steady level of productivity; self-mot Organization and

Management of Secretary's activities reflect due consideration for the needs of the facility and staff:

• Makes decisions reflecting knowledge of facts and good judgment, within the coordinator's scope of practice
• Manages and operates computer equipment safely and correctly
• Completes other duties, as assigned

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Qualifications:

Minimum Qualifications:

• High School Diploma required
• Excellent communication skills, both written and verbal to interact knowledgeably with patients, physicians, etc

 

Physical Demands:

• Sitting at a desk
• Operation of office equipment and computer

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How to Apply:

Apply online at https://www.viemed.com/corporate-careers/  

Visit Site to Apply