Sr. Salesforce Administrator

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Sr. Salesforce Administrator

@ SchoolMint

Job Overview:

• SchoolMint is a leader in the K-12 Ed-tech space offering best-in-class SaaS solutions centered on Strategic Enrollment Management. 
• Driven by our mission to help educators create bright, more sustainable futures, SchoolMint provides solutions that help K-12 districts and schools attract and enroll more students and families and retain them for years to come. 
• We are a fast-growing and established EdTech company rooted strongly in our core values: No Jerks, Period; We, Not Me; Be Heroic; Bring Your Whole Self to Work; Embrace and Drive Change.
• We take these values seriously and use them as the foundation in everything we do.  SchoolMint is dedicated to delighting our customers with award-winning products and top-notch customer service.

Job Description:

• SchoolMint is adding a Senior Salesforce Admin (SA) to its Revenue Team.  
• SA will lead the ongoing maintenance and success of data architecture and technology stack within SchoolMint’s Business Operations team, working closely with Sales and Marketing.
• A successful candidate will have strong Salesforce administration skills, specifically focused on building complex reports and dashboards within the SaaS (Software as a Service) environment, utilizing the platform's reporting capabilities to extract actionable insights and track key performance indicators (KPIs) for the business.
• Familiarity with SalesForce CPQ is strongly preferred.
• This role will help drive strategic decisions on business process, data management, and overall systems infrastructure across the broader organization.
• This role will also be responsible for managing an associate that will support the day-to-day configuration, support, and maintenance of all sales & marketing systems as well as the successful execution of demand generation and sales campaigns. 

Key Responsibilities:

• Managing user access and profiles, maintaining data integrity, and ensuring system security. 
• Customizing Salesforce objects, fields, and layouts to align with business needs. 
• Implementing workflows and automation rules to streamline processes. 
• Troubleshooting user issues and providing platform training.
• Designing and developing sophisticated reports and dashboards using Salesforce reporting tools. 
• Extracting and analyzing data from multiple sources within the SaaS platform to generate insightful reports. 
• Identifying key metrics and KPIs for monitoring business performance. 
• Visualizing data effectively through charts, graphs, and other data visualization techniques
• Working closely with sales, marketing, and other departments to understand their data needs and reporting requirements. 
• Gathering feedback from users to continuously improve reporting capabilities.
• Familiarity with subscription-based services, working with the Finance and Business Operations team to ensure that ARR generating activities are properly captured, booked, and reported on

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Qualifications:

Education and Preferred Certification(s):

• BS in computer science or information systems 
• Salesforce Certified Administrator, CPQ experience preferred
• Any additional Designer, Developer, Architect & Consultant Certifications are a plus

Work Experience:

• 4-6 years of progressive experience in a SaaS environment as a Salesforce Administrator
• 3-5 years of experience in implementation of Salesforce platform and relevant integrations
• 3-5 years of experience with systems analysis and design
• Experience in a leadership role (team lead, etc.)

Knowledge, Skills And Abilities:

• Understanding of sales and marketing processes, key metrics, and business goals to design relevant reports
• Strong interpersonal and collaboration skills required
• Excellent written and verbal communication with the ability to communicate technical concepts to non-technical stakeholders
• Ability to design major architectural aspects of an application covering all areas of architectural domains (Application, middleware/services, data, infrastructure, and Cloud)
• Self-motivated with strong sense of accountability, initiative, and the ability to work collaboratively to attain results that meet the business needs
• Strong understanding of network, computing infrastructure, software, and application development environments
• Must have strong technical knowledge around CRM implementations like Salesforce, systems and data integration along with cloud enablement
• Skills: Layouts and other UI config, Reports and Dashboards, Security and Access, Flows, data management

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How to Apply:

Apply online at https://schoolmint.com/careers/

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