BackSleep Intake Specialist-Insurance verification
@ VieMed
Essential Duties and Responsibilities:
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
- Obtains patient demographic and health insurance information; collects co-pay(s) when appropriate
- Verifies and records insurance benefits, with the ability to understand and provide insurance breakdowns
- Obtains prior authorization if required by payer(s)
- Interacts professionally with physicians, patients, patients family and co-workers
- Schedules set ups, as called into VieMed, by physicians or physician’s office staff, per policy and procedure
- Retrieves incoming referral(s) and logs demographic information into current patient database & billing system
- Reviews medical records from referral(s) to determine if medical necessity has been met
- Communicates to sales team &/or referral source(s), if referral is acceptable or what is missing to complete referral(s)
- Documents in computer system the status of referral
- Reports all concerns or issues directly to Resupply Supervisor
- Other responsibilities and projects as assigned
Qualifications:
Qualifications:
- High School Diploma or equivalent
- One (1) to two (2) years working for a Durable Medical Equipment company or relevant medical office experience preferred
- Basic understandings of medical insurance benefits
- Skill in establishing and maintaining effective working relationships with other employees, patients, organizations, and the public
- Effectively communicate with physicians, patients, insurers, colleagues and staff
- Able to read and understand medical documentation effectively
- Knowledge and understanding of same and similar DME equipment
- Knowledge and understanding of In-network vs Out of Network, PPO, HMO
- Thorough understanding and maintaining of medical insurances company’s regulations and requirements to include but not limited to Medicare and Medicaid
- Working knowledge of CPT, HCPCS & ICD10 codes, HCFA 1500, UB04 claim forms, HIPAA, billing and insurance regulations, medical terminology, insurance benefits.
- Learns and maintains knowledge of current patient database & billing system
- Up to date with health information technologies and applications
- Answers telephone in a polite and professional manner. Communicates information to appropriate personnel and management in a timely manner
- Establishes and maintains effective communication and good working relationships with co-workers, patients, organizations and the public
- Proficient in Microsoft Office, including Outlook, Word, and Excel
- Utilizes initiative, strives to maintain steady level of productivity and is self-motivated
- Possible weekend work or overtime, to include working an on-call rotation schedule
Access to Protected Health Information (PHI):
- This position will require the employee to handle Protected Health Information (PHI) for duties related to document and report preparation.
- Policies and procedures will be strictly adhered to make sure PHI is protected as required by the HIPAA Privacy Rule.
Working Conditions:
- This position will work in an office environment.
How to Apply:
Apply online at https://www.viemed.com/corporate-careers/.
Visit Site to Apply
Location: Lafayette, LA
Date Posted: December 16, 2024
Application Deadline: January 16, 2025
Job Type: Full-time