Senior Dispatcher

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Senior Dispatcher

@ Superior Completion Services

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coordinate and schedule all inbound and outbound trucking operations to support facility and customer requirements.
• Order and dispatch trucks based on operational priorities and availability.
• Oversee the loading and unloading of trucks to ensure accuracy, safety, and efficiency.
• Prepare and process requisitions (REQs) and purchase orders (POs) for trucking services and related expenses.
• Maintain accurate records of shipments, deliveries, freight bills, and supporting logistics documentation.
• Communicate regularly with the Facility Supervisor regarding trucking schedules, material status, and potential delays.
• Track and report on logistics performance metrics such as delivery times, costs, and vendor performance.
• Ensure compliance with company policies, DOT regulations, and safety standards related to transportation and facility operations.
• Collaborate with vendors, drivers, and internal departments to resolve delivery or scheduling issues promptly.
• Assist the Facility Supervisor with daily operational support, including inventory control, maintenance coordination, and workflow organization.
• Receive, prioritize, and dispatch work orders to appropriate supervisors, technicians, and contractors to ensure timely response and completion.
• Serve as the primary communication link between facility personnel, vendors, and administrative teams regarding work orders, emergencies, and scheduled activities.
• Maintain detailed records of work orders, emergency calls, and maintenance requests using spreadsheets and ERP systems.
• Assist the Facility Supervisor with monitoring vendor contracts, scheduling recurring services, and tracking work completion.
• Generate and distribute operational documents such as route sheets, contact lists, maintenance schedules, and calendars to keep stakeholders informed.
• Support inventory control by requesting and tracking equipment and supply needs for facility operations.
• Assist with logistics coordination for semi-truck loads, ensuring accurate documentation and communication for incoming and outgoing equipment shipments.
• Provide administrative support to the Facility Supervisor, including preparation of reports, data collection, and project tracking.
• Respond quickly to emergency situations, ensuring appropriate personnel are dispatched and follow-up documentation is completed.
• Perform light building maintenance, including minor plumbing and electrical tasks, as needed.
• Support compliance with facility safety protocols and operational procedures.
• Perform additional duties as assigned to support facility operations.

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Qualifications:

EDUCATION & EXPERIENCE

• High School Diploma or Equivalent Required
• A minimum of seven years related experience and/or training, preferably in the oil and gas industry; or equivalent combination of education and experience.

TECHNICAL SKILLS

• Proficiency in ERP systems and Microsoft Office Suite (Excel, Outlook, Word).
• Ability to operate standard office equipment (computer, copier, fax, phone system).
• Strong organizational and communication skills for coordinating multiple priorities.
• Demonstrates effective verbal and written communication at all levels of the organization.
• Handles frequent changes, delays, or unexpected events calmly and effectively.
• Collects, researches, and analyzes data to support decisions.
• Works independently and knows when to escalate issues.
• Builds and maintains positive internal and external relationships.
• Plans and manages time efficiently in a fast-paced environment.

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS

• Sitting - for extended periods without being able to leave the work area.
• Standing - for extended periods of time without being able to leave the work area.
• Climbing - ladders, scaffolding, work in overhead areas, etc.
• Walking - considerable distances, please indicate.
• Lifting - Up to 50 Lbs. maximum & frequent. 
• Pulling and/or pushing – on a frequent basis.
• Carrying - regularly carries objects in his/her arms or on the shoulder(s).
• Grasping - regularly picks up objects with fingers.
• Reaching - regularly required to use hands and arms to reach objects.
• Stooping/Crouching – regularly required to bend forward by bending at the waist or by bending legs and spine.
• Speaking - requires expressing ideas through the spoken word.
• Listening - requires the perception of speech or the nature of sounds in the air.

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How to Apply:

Apply online at https://superiorenergy.com/Careers/ 

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