Retail Sales Associate

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Retail Sales Associate

@ Cox Communications, Inc.

Job Description:

• Cox Communications is looking for a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special.  
• So, if you love to learn, then take your newfound knowledge and create mind-blowing customer satisfaction; you’re right where you need to be.  
• Keep reading to learn more about this opportunity to connect customers with Cox’s game-changing technology, products, and services.
• This job requires you to follow the retail routine of working some evenings, weekends, and holidays.  
• You’ll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager and other team Specialists.

What You’ll Do:

• Explain and demonstrate product capabilities as well as offer suggestions based on customer's wants and needs
• Meet or exceed targets regarding customer experience, sales, and retention.
• Assist with the opening/closing of one of our store retail environments.
• Properly handle cash
• Engage in workshops, special events, and product demos
• Support your fellow sales agents when needed
• Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
• May be required to work in other locations in the same geographical area.

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Qualifications:

Minimum Qualifications:

• HS diploma/GED or up to 2 years of relevant work experience
• Ability to meet established sales, retention, and customer experience targets
• Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
• Ability to build relationships and adapt to a diverse customer base
• Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
• Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
• Computer literacy with an aptitude for learning communication products, services, and accessories
• Willingness to work a flexible schedule which includes weekends, evenings, and holidays
• Ability to lift 25-50 pounds to help manage stock room inventory

Preferred:

• Some college experience with a focus in sales, business and/or management
• One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc)
• Experience selling Wireless/Mobile products
• Fluency in Spanish, both written and spoken

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How to Apply:

Apply online at https://jobs.coxenterprises.com/en/. 

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