Communicate with the lending officer and/or loan representative to gather the necessary documents to process consumer real estate loans and small business loans.
Communicate with the lending officer and loan representative and any other necessary party to schedule loan closings.
Assure compliance with all consumer real estate regulations, polices, and procedures.
Verify interest rate, DTI, LTV and escrow calculations
Generate, review for accuracy, and Docusign/email necessary preliminary disclosures.
Complete appraisal requests.
Complete title search requests.
Review title searches and prepare the necessary documents to perfect our desired lien position.
Assist the Lender/loan representative in communicating with the customer and insurance agents to obtain adequate insurance (coverage amount, flood zone verification, named lien holder, etc.) coverage for both hazard and flood policies, if applicable, prior to closing.
Generate and review all necessary documents (LaserPro documents, affidavits, etc.) prior to loan closing.
Review escrow account addendums (Insurance and taxes) on the Fiserv System with initial policies for accuracy.
Resolve Retail Lending Helpdesk Tickets
Answer Phones and assist branch personnel inquires.
Other Duties and Responsibilities:
Cross-train in all areas of Retail Loan Support
Perform Second Look Review of Denied and Withdrawn Retail Applications
Perform Second Look Review of Mitigated Retail Applications
Adherence to and support of all compliance and BSA/AML rules and regulations related to
this job function.
Performs other duties that may be assigned by Management.
Qualifications:
Education and Experience
High School diploma or general education degree (GED) required with a minimum of two years’ banking or financial experience.
Business courses from a technical school and/or college are helpful.
Preferred Skills
Knowledge of operating a personal computer.
Knowledge of LaserPro/ MeridianLink Lending software (Or software of this nature)
Knowledge of documents related to the lending area of the bank.
Must possess excellent communication and organizational skills. .
Ability to handle high pressure and high volume of work.
One to two years of experience operating a computer, typing/word processing, ten key calculator, printer, fax machine, and copier.
