Display good phone skills while scheduling home sleep studies at a high volume.
Explain out of pocket expenses patients are responsible for including deductibles and co-insurance
Maintain home sleep testing devices, including checking in, disinfecting/sterilizing, downloading data, programming and packing for shipment.
Is professional and courteous when interacting with customers.
Educates patients about Sleep Apnea, Home Sleep testing, Sleep Apnea therapies including the differences between PAP therapy.
Ensures that patients are being tested at the ideal establishment depending on patient's insurance, financial resources and physical needs.
Is responsible for orientation and training of subordinate or newly hired staff member.
Is responsible for the maintenance of records, charting, clinical files, equipment records, preventative maintenance records, and other necessary documentation.
Coordinate with company staff to accomplish the work required to convert referrals into sleep studies.
May perform other duties not specifically listed in this position description as assigned by the management.
Other duties/projects as assigned.
Qualifications:
Minimum Qualifications:
1-3 years of administrative and clinical experience in an office setting preferred, but not required.
Excellent communication skills, both written and verbal to interact knowledgeably with patients, physicians, etc.
