Office Assistant

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Office Assistant

@ Custom Tower, LLC

This individual will manage all human resources functions, handle front-office responsibilities, maintain critical state and contractor licensing, and support daily administrative operations. The ideal candidate is a self-starter who thrives in a fast-paced environment and can juggle multiple priorities with accuracy and discretion.

Human Resources

• Administer all HR functions including onboarding, offboarding, and maintaining employee files
• Manage benefits enrollment and changes, and serve as point of contact for employee benefits questions
• Maintain compliance with federal, state, and local employment laws
• Track and manage employee vacation, PTO, sick leave, and time-off requests
• Assist with recruiting, interview scheduling, and new-hire paperwork
• Handle employee relations matters with professionalism and confidentiality
• Maintain and update the employee handbook and HR policies

Licensing & Compliance

• Maintain and renew all company state business licenses
• Track and renew contractor licenses across all operating jurisdictions
• Monitor expiration dates and ensure timely renewals to avoid lapses
• Maintain organized records of certifications, insurance, and regulatory documentation

Office Administration

• Answer and direct incoming phone calls in a professional manner
• Perform accurate data entry and maintain digital and physical filing systems
• Order and manage office supplies and equipment
• Process incoming and outgoing mail and shipments
• Provide general administrative support to ownership and field operations
• Assist with basic bookkeeping tasks and recordkeeping as needed

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Qualifications:

• 3+ years of office and/or HR administrative experience
• Working knowledge of HR practices and employment law fundamentals
• Experience with state/contractor licensing strongly preferred (construction or trades industry a plus)
• Proficiency with Microsoft 365 (Outlook, Word, Excel) and OneDrive
• Excellent organizational, communication, and multitasking skills
• High level of discretion and ability to handle confidential information
• Strong attention to detail and accuracy

Preferred Qualifications

• HR certification (PHR, SHRM-CP)
• Familiarity with the telecommunications, tower, or construction industry

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How to Apply:

Apply at https://www.custom-tower.com/join-our-team 

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