Life Insurance Process Analyst

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Life Insurance Process Analyst

@ CGI

Position Description:

• CGI is seeking a highly skilled and experienced Life Insurance Process Analyst with a strong background in Life Insurance operations.
• The ideal candidate will possess deep expertise in Life and Annuity back-office functions including policy issuance, policy servicing, claims, premium application and disbursements.
• Additional exposure to mailroom and contact center operations a plus.
• Experience either as an employee of an insurance carrier or multiple projects as a consultant required.
• This is an excellent opportunity for a highly motivated individual to apply their Life/Annuity product expertise to solve complex and challenging problems and contribute to the growth of the CGI Life/Annuity practice.
• This role is based in our CGI Office in Hartford, CT, New Brunswick NJ, Plymouth Meeting, NY, NY, and Lafayette, LA in a Hybrid Model.

Your future duties and responsibilities:

• Lead the analysis of Life and Annuity operations including processes, staffing/organization, performance metrics, etc.
• Document/clarify business rules and process flows.
• Identify opportunities to rationalize, automate, and improve operations.
• Create executive-level deliverables including reports and presentations with recommendations and justifications.
• Support IT teams in identifying automation and other systems-related opportunities for improvement. 

Skills:

• Business Analysis
• Data Analysis
• Adv Adm - Report framework
• Life Insurance
• Process Management
• Operations Management

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Qualifications:

Required qualifications to be successful in this role:

• At least 5 years hands-on experience with Life/Annuity operations.
• Demonstrated experience generating written materials such as Standard Operating Procedures, Performance Reports, Process documentation, etc. .
• Prior experience as an employee of an insurance carrier and/or multiple projects as a consultant
• Formal training in processes improvement including six sigma, lean, etc. desirable.
• Excellent communication skills for effective collaboration with internal and external stakeholders
• Professional credentials (FLMI, ALMI, ICA) are strongly preferred.
• Ability to work independently as well as within a team

Desired Skills:

• Additional exposure to mailroom and contact center operations a plus.

Education Requirements:

• Bachelor's degree

Skills:

• Business Analysis
• Data Analysis
• Adv Adm - Report framework
• Life Insurance
• Process Management
• Operations Management

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How to Apply:

Apply online at https://www.cgi.com/en/careers

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