Fulfillment Pharmacy Technician

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Fulfillment Pharmacy Technician

@ Professional Arts Specialty Pharmacy

As a Fulfillment Pharmacy Technician, our goal is to solve patients’ complex prescription needs in order to improve their quality of life. Our technicians help us to go above and beyond to ensure that customers receive the correct prescription in a timely manner, while experiencing superior customer service

Salary Range: $18 - $20/hour

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Qualifications:

Duties and Responsibilities:

• Anticipate prescriber and customer needs and resolve issues quickly by finding forward thinking solutions and determining what can be done to fulfill a request.
• Deliver professional and friendly communication, act as a knowledgeable resource to prescriber offices and understand when escalation to a pharmacist is required.
• Maintain knowledge of the products, services and unique regulations affecting compounding and specialty pharmacy’s unique prescription fulfillment process.
• Seek opportunities for continuous learning and personal growth to increase credibility with prescribers and customers.
• Understand the complex needs of patients and answer patient’s questions with patience and empathy.
• Learn and adhere to pharmacy policies, processes, procedures, regulations and accreditation standards as well as best practices.
• Contribute to the continuous improvement of workflow and processes to improve efficiency, customer satisfaction and team engagement.
• Proactively support other pharmacy team members when needed to ensure a quality and timely fulfillment process including general pharmacy upkeep, point of sale, shipping, inventory management or other duties and responsibilities.
• Answer calls in a timely manner and offer to all patients the option to transfer patient calls to a pharmacist to answer clinical questions.
• Review system comments carefully for specific delivery instructions or specific fulfillment requests.
• Count and label prescriptions with attention to detail, ensuring all labeling, lot and expiration date is present and accurate, and that all supplies are included with medication (crushers, shakers, etc.).

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How to Apply:

Please apply online at: https://www.ziprecruiter.com/

Visit Site to Apply