Front Desk Clerk

Back

Front Desk Clerk

@ Quality Inn N. E. Evangeline Thruway

• Deliver exceptional guest service, while processing guest check-ins and check-outs efficiently and accurately. This role serves as the first point of contact for guests and plays a key role in welcoming guests.
• Manage reservations, cancellations, and room assignments using the property management system.
• Answer phone calls and respond to guest inquiries regarding rooms, rates, and hotel amenities.
• Handle guest requests and resolve concerns promptly to ensure satisfaction.
• Process payments, verify billing information, and maintain accurate records
• Coordinate with housekeeping and maintenance to ensure room readiness and guest comfort.
• Maintain front desk organization and uphold hotel safety and security procedures.
• Provide local information and recommendations to enhance the guest experience.
• Promote and enroll guests in the Choice Privileges® Rewards program to enhance guest value and brand loyalty.

Salary Range: $10 to $12 per hour, depending on experience.

---

Qualifications:

 The Ideal Candidate is:

• Customer Focused
• Detail Oriented
• Comfortable working with hotel property management systems
• Preferably has a background in hotel operations including the Choice Advantage program or similar brand membership

---

How to Apply:

Please send resume to mrktmgr.alxdt@vjhotelhinn.com or apply in person at Quality Inn 2216 NE Evangeline Thruway, Lafayette, LA.