Director, Business Consulting

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Director, Business Consulting

@ CGI

Position Description:

• This is an exciting time for CGI, and we want you to be part of it.
• We are Canada's largest independent information technology services firm, and after 47 years, we're still growing!
• We are looking for your skills, enthusiasm, leadership and dedication to join our national Services to Credit Unions (SCU) team.
• The Director, Business Consulting holds overall business responsibility for a team of CGI Partners.
• This is a management role that combines client delivery, business development, and team leadership responsibilities.
• This role is on-site, with flexibility to be based in any of CGI's office locations in Canada.

Your future duties and responsibilities:

• Engagement / Mission Governance & Oversight
• Ensure the supervision, coordination, and quality of services delivered to clients.
• Apply CGI's project and delivery frameworks (such as CPMF), including conducting regular and frequent project or operational reviews with CGI Partners and clients.
• Act as Engagement Manager for projects or services within your scope.
• Participate directly in the delivery of client engagements, where required.

Client Relationship & Business Development:

• Develop and maintain strong, trust-based relationships with assigned clients.
• Identify opportunities for account growth and work closely with clients to understand their evolving needs.
• Create and manage client development plans and lead business development activities within your portfolio.

Team & Team Member Management:

• Assign resources and support recruitment efforts to ensure optimal team structure.
• Guide the career development of team members through regular coaching, mentoring, and performance management.
• Foster the team’s development in line with client demands and market trends, ensuring capabilities stay aligned with evolving industry needs.

Operations Management:

• Lead the team to achieve budget targets, meet revenue goals, and maintain profitability.
• Monitor performance and financial indicators to ensure alignment with organizational objectives.
• Take accountability for operational efficiency within your area of responsibility.

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Qualifications:

Required qualifications to be successful in this role:

• 4+ years of experience managing technology consulting teams in a client-facing environment.
• Proven experience managing large multi-million-dollar IT consulting projects
• Strong background in project governance, delivery frameworks, and engagement management.
• Demonstrated success in building and expanding client relationships and driving business growth.
• Excellent leadership skills, with experience developing and mentoring high-performing teams.
• Financial acumen with a track record of achieving revenue and profitability targets.
• Strong communication and interpersonal skills, with the ability to influence at all organizational levels.
• Ability to manage multiple priorities across delivery, business development, and people leadership.
• Degree or diploma in Business or related field is a mandatory requirement.
• PMP or related/IT certifications are a strong asset.

Skills:

• Agile Delivery Management
• Client Management
• Financial Services
• Leadership

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How to Apply:

Apply online at https://www.cgi.com/en/careers

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