Diamond & Gemstone Service Specialist

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Diamond & Gemstone Service Specialist

@ Stuller

Description:

  • Stuller's Sales team plays a pivotal role in driving the company’s growth by developing innovative strategies connecting with customers and elevating their business potential.
  • The team is focused on delivering personalized solutions, building lasting partnerships, and contributing to the overall success and expansion of Stuller’s offerings.

Essential Duties & Responsibilities:  

  • Daily outbound calling to customers for updates and invoicing of stones that are out for product review 
  • Receiving customer orders via phone, email, and chat then processing those orders via order entry systems (Oracle and Stuller.com)
  • Work cross functionally with other departments to fulfill customer requests and requirements 
  • Taking inbound customer sales calls when call volume is high or support is needed 
  • Suggestive selling additional large stone options for customer needs 
  • Complete GIA courses to enhance knowledge and expertise 



Qualifications:

Minimum Qualifications:

  • Ability to multitask and manage multiple priorities effectively 
  • Strong organizational skills and attention to detail 
  • Ability to quickly adapt to new learnings or directions 
  • Professional and vibrant personality with the ability to connect with customers 
  • Basic math skills 
  • Exceptional verbal and written communication skills
  • Proactive and ability to work independently and in a team environment


Preferred Qualifications:

  • Professional experience in a customer service or sales role
  • Computer proficiency related to Oracle, Excel, Outlook, Salesforce
  • GIA certification




How to Apply:

Apply online at https://www.stuller.com/careers/

Visit Site to Apply

Location: Lafayette, LA
Date Posted: July 21, 2025
Application Deadline: August 22, 2025
Job Type: Full-time