Customer Finance Representative

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Customer Finance Representative

@ Stuller

Description:

• As a Customer Finance Representative, you will review and process orders based on customer credit information.
• This role involves handling inbound and outbound calls to address collections, resolving order issues, and managing past-due payments.

Key Responsibilities:

• Contact customers with delinquent accounts to negotiate payment plans.
• Process and release orders based on credit information or contact customers for additional details.
• Manage incoming calls and respond to customer account inquiries.
• Monitor and report on credit holds, including credit limits, overdue invoices, and declined payments.
• Investigate and collect outstanding returned checks.
• Review credit information to establish appropriate credit limits.

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Qualifications:

Basic Qualifications:

• High school diploma or GED equivalent.
• Experience in data entry and database management.
• Strong customer service skills with the ability to handle calls professionally.
• Beginner to intermediate Excel proficiency.
• Ability to manage multiple priorities effectively.
• Strong problem-solving skills and adaptability.

Preferred Qualifications:

• Bachelor's degree in Finance or a related field.
• Experience using Oracle or similar financial systems.
• Experience in a finance, accounting, or credit-related role.
• Strong sales and negotiation skills.
• Commitment to continuous personal and professional growth.

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How to Apply:

Apply online at https://www.stuller.com/careers/ 

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