Customer Administration Agent

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Customer Administration Agent

@ Stuller

Position Overview:

  • The Customer Administration Agent supports both prospective and existing customers by creating new accounts, managing customer information, and ensuring a smooth onboarding and account maintenance experience.
  • This role is essential in delivering an excellent first impression and building lasting relationships with Stuller customers.


Key Responsibilities:

  • Welcome and guide prospective customers through Stuller’s offerings and account setup process
  • Collect and verify required documentation to establish new accounts
  • Enter and update accurate customer information in CRM and internal systems
  • Conduct business verification using predefined questions and phone interviews
  • Complete customer account setup through research, validation, and data entry
  • Support existing customers with account updates including address, contact info, and website preferences
  • Collaborate with internal teams to support the successful integration of new customers
  • Maintain clear records and documentation for all account activities


Qualifications:

Basic Qualifications:

  • High school diploma or equivalent
  • 1+ year of customer service or administrative experience
  • Intermediate computer skills and ability to navigate CRM systems
  • Strong verbal and written communication skills
  • Attention to detail and ability to manage sensitive customer data accurately
  • Self-motivated with the ability to work both independently and as part of a team


Preferred Qualifications:

  • Call center or high-volume customer service experience
  • Experience using Salesforce or other CRM tools
  • Friendly and engaging demeanor with a customer-first mindset


How to Apply:

Apply online at https://www.stuller.com/careers/

Visit Site to Apply

Location: Lafayette, LA
Date Posted: July 01, 2025
Application Deadline: August 01, 2025
Job Type: Full-time