Area Manager II

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Area Manager II

@ Amazon

Description:

• Our WW Operations network delivers millions of packages and smiles to Amazon customers every day.
• We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager.
• In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance.
• You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
• Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door.
• Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Key job responsibilities:

• Support, mentor, and motivate your hourly workforce
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)
• Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

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Qualifications:

Basic Qualifications:

• 2+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications:

• 1+ years of performance metrics, process improvement or lean techniques experience
• Experience managing a team of 20+ employees. Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)
• Excellent customer service, communication, and interpersonal skills 
• A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field. 
• Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.

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How to Apply:

Apply online at https://www.amazon.jobs/en

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