CORE Manager - Lafayette, LA Office

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CORE Manager - Lafayette, LA Office

@ LHC Group

Primary Responsibilities:

• Ensures the CORE team is adequately staffed according to the staffing model
• Responsible for selecting team members, orientation and training, and timely evaluations
• Oversees day-to-day workflow and sets priorities for staff
• Works with leadership to develop training materials and ensure updates as needed
• Monitors referrals to the agency and reviews routine reports to ensure goals are met, escalating issues where appropriate
• Develops subject matter expertise in multiple technology systems ( Forcura, Homecare Homebase, and others) and makes recommendations for system/process enhancements
• Serves as a liaison between business development/referral sources and the agency to support timely, complete, and accurate referrals, positioning those referrals for timely decision-making and admissions
• Understands and supports admission criteria, both clinical and socio-economic, to facilitate timely decision-making and admissions

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Qualifications:

Required Qualifications:

• Proficient in Microsoft Office applications (Word, Excel, etc.)
• Demonstrated ability to manage a team and keep team accountable to specified goals and metrics
• Demonstrated critical thinking and problem-solving abilities
• Demonstrated ability to develop training materials and oversee team workflow

Preferred Qualifications:

• Bachelor's Degree in a healthcare field
• 2+  years of managerial experience
• Experience in home health or a similar healthcare setting and familiarity with referral processes
• Clinical background (e.g., RN, PT, OT, ST)
• Proven interpersonal, written, and oral communication skills
• Solid customer relations skills and ability to work in a team

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How to Apply:

Apply online at: https://lhcgroup.com/ 

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