Accounts Receivable Specialist - Lafayette, LA Office

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Accounts Receivable Specialist - Lafayette, LA Office

@ LHC Group

Explore opportunities with Home Office, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.

As the Accounts Receivables Specialist, you will prepare and process medical insurance claims and is responsible for the resolution of any balances that remain for outstanding medical claims. This is accomplished by follow up via phone, website, or written correspondence with both internal and external stakeholders.

Primary Responsibilities:

Efficiency

• Reviews medical insurance claims to ensure that revenue recognition is accurate
• Creates and processes claims submission for various payers in a timely manner per payer guidelines
• Promptly reviews accounts receivable, daily, and performs follow -up on delinquent accounts according to established policies and procedures. Recommends departmental/agency corrective action as required
• Conducts analysis of denials and partial payments to determine trends that may need to be addressed either in revenue cycle management, operationally, or with the payer

Quality  

• Conducts thorough research of claim status to identify issues, documents action taken on the claim and implements corrective measures to obtain payment and ensure accuracy of future claim submissions
• Receives, investigates, and responds to inquiries from payors and/or agencies concerning accounts receivable activity according to established policies and procedures on a regular basis
• Maintains and develops accounts receivable issues and resolution tracking for ease of reporting
• Works in coordination with service locations to obtain information needed for clean claim submission and additional follow up documentation as needed

People  

• Communicates effectively with leadership, teammates, operations and customers
• Expediently resolves all customer requests, inquiries, and concerns
• Ability to work collaboratively in a continuously changing environment with a spirit of cooperation and professionalism
• Problem solves independently before referring issues to the Supervisor/Manager for resolution

Service

• Meets work schedule and attendance expectations
• Performs similar, comparable, or related duties as may be required or assigned
• Completes special projects and other assignments, as deemed necessary

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Qualifications:

Required Qualifications:

• Demonstrated strong computer skills with Microsoft Office knowledge and experience.
• Excellent customer service and written/verbal communication skills.

Preferred Qualifications:

• 1-year medical billing and collections experience
• Revenue cycle experience
• Demonstrated ability to work in a fast-paced, continuously changing environment.

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How to Apply:

Apply online at: https://careers.unitedhealthgroup.com/search-jobs 

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