Systems Administrator

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Systems Administrator

@ CGI

Position Description:

• The Systems Administrator is part of a team responsible for providing support for our corporate and project-based systems infrastructures.
• Our primary charge is the support of the systems that our employees rely on for their own day to day operations.
• We are looking for someone that can troubleshoot and solve problems in a growing Microsoft Windows, VMWare, and cloud based environment.
• This position is located in Lafayette, Louisiana.

Your future duties and responsibilities:

• Install, configure, and maintain server hardware and software.
• Lift 50 pounds of equipment into and out of server racks.
• Install/upgrade hardware components into servers.
• Monitor server performance and optimize server resources.
• Troubleshoot and resolve server issues in a timely manner.
• Implement and maintain server security measures, including firewalls and user access controls.
• Collaborate with other IT teams to ensure server integration and compatibility.
• Document and maintain server configurations, procedures, and troubleshooting guides.
• Provide technical support and assistance to end-users.
• Stay up to date with the latest server technologies and industry trends.
• Benchmark, analyze, report on, and make recommendations for the improvement and growth of systems and virtual infrastructure.
• Actively monitor ticketing systems and email for new support inquiries and requests. Respond to issues in a timely manner, communicate necessary information to relevant support teams & impacted staff, and document resolution.
• Strong data gathering and reporting skills to support ad-hoc data requests.
• Possesses the knowledge and experience in troubleshooting production systems issues and act as an escalation point for other members.
• Provide on-call support on a rotational basis and as required when issues arise.
• Provide monthly maintenance to servers on a rotational basis as required.
• Assist in the automation of currently manual repetitive tasks.
• Complies with and enforces standard company policies and procedures.

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Qualifications:

Required qualifications to be successful in this role:

• Bachelor's degree and 5+ years of experience or equivalent experience in lieu of education. In addition:
• Extensive experience in a Microsoft Windows Active Directory based enterprise environment.
• Experience in a MS O365 environment.
• Experience in a largely virtualized environment.
• Familiarity with server hardware components and configurations.
• Knowledge of networking protocols and concepts.
• Familiarity with server monitoring tools.
• Excellent problem-solving and troubleshooting skills.
• Working admirative knowledge of several core Microsoft applications (Active Directory, DNS, DHCP, Exchange, SharePoint).
• Experience with PowerShell scripting in a production environment.

Desired:

• Experience with compliance standards and security best practices (ITILv3, NIST guidelines, CIS benchmarks, DISA STIGs, etc.) a plus, but not required.
• EMC & Pure Storage arrays
• CommVault
• Microsoft Endpoint Configuration Manager
• McAfee ePO

Skills:

• Cloud Computing
• Install and Configure AD
• Server Setup/Config
• Storage & Back-up

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How to Apply:

Apply online at https://www.cgi.com/en/careers

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