BackSystems Administrator
@ CGI
Position Description:
- The Systems Administrator is part of a team responsible for providing support for our corporate and project-based systems infrastructures.
- Our primary charge is the support of the systems that our employees rely on for their own day to day operations.
- We are looking for someone that can troubleshoot and solve problems in a growing Microsoft Windows, VMWare, and cloud based environment.
- This position is located in Lafayette, Louisiana.
Your future duties and responsibilities:
- Install, configure, and maintain server hardware and software.
- Lift 50 pounds of equipment into and out of server racks.
- Install/upgrade hardware components into servers.
- Monitor server performance and optimize server resources.
- Troubleshoot and resolve server issues in a timely manner.
- Implement and maintain server security measures, including firewalls and user access controls.
- Collaborate with other IT teams to ensure server integration and compatibility.
- Document and maintain server configurations, procedures, and troubleshooting guides.
- Provide technical support and assistance to end-users.
- Stay up to date with the latest server technologies and industry trends.
- Benchmark, analyze, report on, and make recommendations for the improvement and growth of systems and virtual infrastructure.
- Actively monitor ticketing systems and email for new support inquiries and requests. Respond to issues in a timely manner, communicate necessary information to relevant support teams & impacted staff, and document resolution.
- Strong data gathering and reporting skills to support ad-hoc data requests.
- Possesses the knowledge and experience in troubleshooting production systems issues and act as an escalation point for other members.
- Provide on-call support on a rotational basis and as required when issues arise.
- Provide monthly maintenance to servers on a rotational basis as required.
- Assist in the automation of currently manual repetitive tasks.
- Complies with and enforces standard company policies and procedures.
Qualifications:
Required qualifications to be successful in this role:
- Bachelor's degree and 5+ years of experience or equivalent experience in lieu of education. In addition:
- Extensive experience in a Microsoft Windows Active Directory based enterprise environment.
- Experience in a MS O365 environment.
- Experience in a largely virtualized environment.
- Familiarity with server hardware components and configurations.
- Knowledge of networking protocols and concepts.
- Familiarity with server monitoring tools.
- Excellent problem-solving and troubleshooting skills.
- Working admirative knowledge of several core Microsoft applications (Active Directory, DNS, DHCP, Exchange, SharePoint).
- Experience with PowerShell scripting in a production environment.
Desired:
- Experience with compliance standards and security best practices (ITILv3, NIST guidelines, CIS benchmarks, DISA STIGs, etc.) a plus, but not required.
- EMC & Pure Storage arrays
- CommVault
- Microsoft Endpoint Configuration Manager
- McAfee ePO
Skills:
- Cloud Computing
- Install and Configure AD
- Server Setup/Config
- Storage & Back-up
How to Apply:
Apply online at https://www.cgi.com/en/careers
Visit Site to Apply
Location: Lafayette, LA
Date Posted: August 12, 2024
Application Deadline: September 12, 2024
Job Type: Full-time