Scrum Master (Mid) - U.S. Citizenship Required


Scrum Master (Mid) - U.S. Citizenship Required


Position Description:

  • CGI Federal is hiring a Scrum Master to work with a skilled and motivated team of professionals on a high-visibility Department of Homeland Security (DHS) Cybersecurity and Infrastructure Security Agency (CISA) cyber security program.
  • You will support a dynamic, fast-paced project focused on improving the cyber security posture of civilian government agencies through the implementation and enhancement of a cybersecurity platform, providing integration services, and developing, securing and maintaining cybersecurity dashboards.
  • You will work closely with a variety of agency stakeholders, supporting their mission, priorities, organization and unique challenges.
  • You will also support the development of additional cyber security offerings focused on next generation security solutions and technologies.
  • The successful candidate for this position is a motivated individual, a self-starter who works effectively in a dynamic environment.
  • This is a great opportunity with room to grow both on the program and within CGI Federal!
  • This position is located in our Lafayette, LA office; however, a hybrid working model is acceptable. You will be required to be in our Lafayette, LA office two days per week.

Your future duties and responsibilities:

  • Manage end-to-end quality deliverables/documentation and processes for the Lafayette Team Scrum
  • Ensure Agile documentation evolves as established Agile processes continue to improve, including documentation in Confluence
  • Create reports, track metrics, and communicate statistics to Team CGI leadership and CISA
  • Create EasyBI reports that include valuable metrics to be used by teams and leadership with the goal of continuously improving capabilities and support to CISA
  • Ensure Kanban is up-to-date with user stories for all team member locations
  • Run Kanban boards and conduct and support planning and retrospectives
  • Verify and validate tickets and assign to appropriate team members based on their skillsets and the advice of SMEs, as well as ensure tickets are being worked to completion
  • Update tickets with appropriate Categories, Project Codes, and Detail by working directly with the ticket requestors
  • Triage tickets to verify that adequate detail, tracking events, schedules and milestones are annotated for the specific Epics such as Release Versions, Troubleshooting, and Data Quality efforts
  • Attend planning meetings and readouts
  • Facilitate Agile ceremonies for Lafayette team
  • Work diligently to understand requirements and user stories
  • Lead by example and coach members as they improve their Agile understanding and work through tickets
  • Facilitate the team’s successful completion of planned work, epics, tickets, mitigating risks and overcoming issues
  • Track team progress and work to resolve issues, impediments, and blockers
  • Communicate progress, issues, and needs to both team members and management


Required qualifications to be successful in this role:

  • Due to the nature of the government contract requirements and/or clearance requirements, US citizenship is required as well as successful passing of CGI background check prior to beginning work. In addition, candidates must have the ability to obtain and maintain a DHS CISA EOD/Public Trust clearance
  • Bachelor’s degree and 5+ years of experience. Four additional years of relevant work experience may substitute for a degree
  • Thorough understanding of, and master level experience with, Agile methodology and Scrum processes
  • This is a highly interactive role and, as such, you will need excellent communication skills both written and verbal
  • Excellent organization and prioritization skills, with the ability to work multiple deadlines and with several teams simultaneously
  • Strong organizational skills
  • Ability to effectively plan and run team meetings
  • Ability to relate epics, tickets and sub-tasks to milestones and tasks for specific schedule/event tracking
  • Certified Scrum Master (CSM) certification
  • Technical knowledge/skills/experience
  • Experience with various project management methodologies
  • Experience on complex work assignments in matrixed organizations
  • Domain knowledge of Security and CISA’s Continuous Diagnostics and Mitigation (CDM) Program


  • Agile Business Analysis
  • Kanban
  • Product Owner

How to Apply:

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Location: Lafayette, LA
Date Posted: April 11, 2024
Application Deadline: July 15, 2024
Job Type: Full-time