Learns and maintains knowledge of current patient database and billing system.
Has proper phone etiquette and represents Home Sleep Delivered and VieMed in a professional manner.
Obtains patient demographic and health insurance information; collects co-pay if appropriate.
Enters patient information into the computer system.
medical documentation effectively
Interacts professionally with physicians, patients/family, and others.
Computes and reports monthly statistics to Administrator.
Answers telephone in a polite and professional manner. Communicates information to appropriate personnel.
Communicates appropriately and clearly to Manager, and other superiors.
Establishes and maintains effective communication and good working relationship with co‑workers for the patient’s benefit.
Utilizes initiative; strives to maintain steady level of productivity; self-motivated. Organization and management of Secretary’s activities reflect due consideration for the needs of the facility and staff.
Makes decisions reflecting knowledge of facts and good judgment, within the coordinator’s scope of practice.
Manages and operates computer equipment safely and correctly.
