Waitr Driver Support Agent (Lafayette Office)

Back

Waitr Driver Support Agent (Lafayette Office)

@ Waitr

  • Communicating with restaurants and drivers 
  • Customer service via telephone and chat support 
  • Internal account management and technical support 
  • Provide support for diners, restaurants, and drivers via chat support or telephone
  • Dispatch drivers and manage exceptions within markets


Qualifications:

  • We’re looking for motivated agents with entrepreneurial mindsets to join our team.
  • Previous employment experience in the restaurant industry or customer service is a must.
  • Call center, retail or hospitality experience is a plus. 
  • Detail oriented, customer focused multitasker 
  • Able to communicate clearly and concisely over the phone and through live chat
  • Good working knowledge of grammar, spelling, and punctuation 
  • Technical Support 
  • Stress management skills


Core Competencies

  • Nimble: You move fast and accurately in a dynamic environment.
  • Logistical: Proactively seeks and finds ways to provide the highest standards of efficiency.
  • Innovator: Generates and recognizes creative solutions in varying work situations.
  • Team Player: Collaboration and strong communication skills.
  • Effective Communicator: Demonstrates open, honest and respectful written and verbal communication.
  • Results-Oriented: Productively focuses time and resources on activities to produce quality results.
  • Forward-Thinking: Problem solver, do whatever it takes attitude.
  • Strategic Thinker: Views events and possibilities from multiple perspectives. Understands the bigger picture and the interdependencies and effects of other systems.
  • Ethical: Maintains and promotes individual and organization integrity and values in the conduct of all activities. 


How to Apply:

Apply online at https://waitrapp.com/careers

Visit Site to Apply

Location: Lafayette, LA
Date Posted: January 10, 2022
Application Deadline: February 11, 2022