Tools & Supplies Technical Specialist

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Tools & Supplies Technical Specialist

@ Stuller

Description

  • Stuller is looking to hire a Tools & Supplies Technical Specialist that strives to provide the perfect customer experience during all interactions.
  • The primary description of these interactions is:
    • Perform outbound sales calls to existing customer base 
    • Meet with and develop a specific sales plan based on client needs 
    • Assist internal and external customers with the technical aspects of our product lines with the objective of generating sales and fostering customer loyalty
  • Lastly, this position will perform contact center duties as needed:
    •  Accurately entering orders 
    • Offering substitutions, solutions, cross-selling, up selling 
    • Handling customer inquiries  
    • Updating customer profiles in the customer relationship management system


Essential Duties & Responsibilities:

  • Help customers identify and purchase products suiting their individual needs and preferences
  • Attend Tradeshows, In-house Events
  • Promote and sell Stuller products and services at all related trade shows and events
  • Follow up on sales leads from all inside and outside sources
  • Make proactive sales calls to existing and potential customers
  • Capture customer information and record into customer relationship management system
  • Provide customer support on Stuller products
  • Give customers outstanding support by understanding their needs, recommending the correct products, services and resolve customer issues
  • Train and support laser customers
  • Contact assigned accounts regularly to assure sales growth goals are met.
  • Work Tools Tech or other relevant sales calls
  • Provide call assistance to customer service center during peak call times
  • Participate in required Stuller sponsored trainings
  • Travel to shows & in-house event attendance required
  • Required to learn and perform Oracle or consultant mode order entry


Qualifications:

Skills:

  • Ability to work independently and within a team environment.
  • Ability to make decisions, communicate effectively utilizing telephone, email, or one on one conversation.
  • Excellent written, listening, and verbal communication skills.


Qualities:

  • Must be able to maintain composure and handle high stress situations


Experience:

  • Must have at least 1 year bench experience or 3 years in the field or related field, proactive sales experience or 5 years sales experience


How to Apply:

Apply online at https://www.stuller.com/careers/

Visit Site to Apply

Location: Lafayette, LA
Date Posted: April 18, 2022
Application Deadline: May 19, 2022
Job Type: Full-time