Technical Writer and Editor


Technical Writer and Editor


Position Description:

  • CGI Federal is looking for a self-motivated technical writer and editor to join the ESG Product Documentation team.
  • This technical writer is responsible for identifying, writing, and maintaining documentation requirements associated to customer software releases for a large software development organization.
  • The candidate selected for this position must be detail-oriented, proficient in verbal and written communication, capable of working both independently and with a team, and comfortable continuously seeking out new areas of improvement.

Your future duties and responsibilities:

  • Review and understand current Agile development team processes and procedures to help identify their impact on documentation.
  • Review and understand current documentation team processes and procedures.
  • Work with development teams directly to help ensure all members understand existing documentation software and documentation release processes and procedures.
  • Work with development teams directly to help ensure release documentation requirements are identified and recorded for implementation by the documentation team.
  • Implement the documentation requirements into the release documentation guides and user online help.
  • Assist in updating existing documentation team processes as well as helping to identify and document new processes as needed.
  • Support development teams associated with release documentation on special projects as needed.


Required qualifications to be successful in this role:

  • Bachelor’s degree in communications, business management, or related area. and 1 to 2+ years of experience
  • Strong attention to detail.
  • Proficient in written and verbal communication.
  • Proficient in Word, Excel, Adobe Acrobat Professional, and PowerPoint.
  • Ability to identify areas for process improvement and/or increased efficiency.
  • Strong analytical and problem-solving skills.
  • Excellent teamwork and interpersonal skills.
  • Knowledge in the AGILE software development lifecycle.
  • Good organization and facilitation skills.
  • Ability to manage work with limited direction.
  • Ability to set project timelines and lay out plan of actions within strict deadlines.
  • Motivated to take initiative and ownership of assigned tasks.


  • Knowledge of and experience with Atlassian toolsets’ basic functionality (e.g., JIRA, Confluence, Bitbucket), including:
    • Creating/modifying JIRA filters (JCL)
    • Creating/modifying Confluence Wiki pages
    • Confluence Site Management
  • Knowledge of Adobe RoboHelp online help authoring tool.
  • Knowledge of 508 Compliance as it pertains to the accessibility of documentation guides and online help.
  • Knowledge of CGI Federal Intellectual Properties (Momentum, Atlas 360, Unify 360, Sunflower).
  • Knowledge of source code management tool GIT/Bitbucket.


  • Agile & DevOps
  • Jira
  • Technical Writing

How to Apply:

Apply online at

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Location: Lafayette, LA
Date Posted: May 12, 2022
Application Deadline: June 13, 2022
Job Type: Full-time