Technical Writer


Technical Writer


  • Working with subject matter experts to obtain an in-depth understanding of system functions.
  • Interpreting and translating requirements documentation into instructional performance support material.
  • Producing end user documentation (ex. procedure guides and job aids) that meet applicable standards and are appropriate for the intended audience.
  • Transposing help content into a Content Management System
  • Using an approved detailed course design and templates, create in-class instructor-led training, virtual classroom webinars and recorded webinars to help end-users perform system tasks effectively.
  • Creating data sets for use during hands-on training activities.
  • Reviewing and validating content with subject matter experts and stakeholders, incorporating feedback and managing iterations, as required.
  • Other duties as assigned.


  • Bachelor's degree - all majors encouraged to apply
  • A positive outlook and hunger for learning
  • Fluency in technical and common office software or the ability to learn at a high-level a variety of different IP solutions with guidance
  • Obtain a deep understanding from trainings of our IP products and services to translate complex product information into simple, polished, and engaging content for use in proposals, demos and whitepapers.
  • Evaluate current content from our databases and develop innovative approaches for improvement
  • Ability to pay attention to details
  • Written and oral communication skills
  • Ability to prioritize and execute tasks in a fast-paced environment
  • Live in proximity to a CGI office

How to Apply:

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Location: Lafayette, LA
Date Posted: October 27, 2021
Application Deadline: December 29, 2021