System Engineer

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System Engineer

@ VieMed

Description

  • VieMed is looking for an experienced System Engineer responsible for the technical leadership and management of assigned systems.
  • This responsibility may include system installation, routine maintenance and upgrade management, configuration or network hardware and software - all to ensure system integrity.
  • Most of the assigned work (roughly 80%) will be system admin related, with some network related work.  

 

Essential Duties and Responsibilities: 

  • Responsible for maintaining existing corporate IT resources on various platforms.
  • Ensures and maintains system availability.
  • Implements changes utilizing a defined change management process.
  • Configures and oversees enterprise platform operating systems.
  • Sets up and configures enterprise class server hardware from box to rack.
  • Designs and coordinates the installation of systems in a business-critical environment.
  • Maintains and troubleshoots high availability systems in Data Center.
  • Manages, configure and monitor Cisco switches, Fortigate/Mikrotik routers, and Cisco phone systems.
  • Supports hardware upgrade requirements based on software requirements.
  • Assists in the coordination of various teams for testing, evaluating, design and implementation of technology as needed by the   business.
  • Ensure the security of Viemed systems and data through diligent adherence to Company policies and procedures, and collaboration with the Security Director.
  • Understand, follow, and enforce the system/security controls to ensure HIPAA compliance and to meet regulatory requirements
  • Assist with Tier 2-3 problem resolutions.
  • Research and solve unfamiliar technical issues and produce documentation based upon problem resolution to be added to the knowledge base.
  • Perform approved HW/SW maintenance on devices.
  • Support end-users in addition to IT department team members.
  • Evaluates the existing systems and provides the technical direction to IT support staff.
  • Stay current with knowledge of related technologies, designs, methods, and trends
  • Can work within the Microsoft 365 / Azure environment.
  • Defines end user needs and functionality in a service development cycle.
  • Deals with work process, optimization methods, and risk management tools in the given projects according to the requirements of the stakeholders.
  • Participate in on-call schedule and provides after-hours support as needed


Qualifications:

Minimum Qualifications:

  • Minimum 4 years of experience in a progressive information systems environment installing, configuring, and maintaining server operating systems and managing storage area networks
  • BA/BS degree with a minimum of five to seven years of experience in a combination of information security and IT.  5 years relevant experience can be used in lieu of degree.  Military or training programs also considered.    
  • Minimum 3 years of experience working on switches, routers, security systems, and is comfortable with command line interface. CCENT/Network + or other industry relevant certifications preferred. 
  • Experience with installing and upgrading Operating systems (Microsoft, Linux, Mac) required
  • Experience with ITSM and ITAM a plus
  • Experience with Azure Cloud Service as well as Microsoft 365.

 

Preferred Knowledge, Skills and Abilities:

  • Healthcare and home health industry experience desired
  • Must have strong customer service and communication skills
  • Effective ability to work both independently and within a team environment
  • Ability to prioritize and complete projects within deadlines
  • Motivated, self-starter with excellent problem-solving abilities
  • Demonstrated ability to meet regular time and attendance requirements


How to Apply:

Apply online at https://www.viemed.com/company-information/#careers

Visit Site to Apply

Location: Lafayette, LA
Date Posted: July 12, 2022
Application Deadline: September 12, 2022
Job Type: Full-time