Sr. Technical Writer

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Sr. Technical Writer

@ CGI

Your future duties and responsibilities:

  • Seeking a Technical Writer who has experience in writing/editing technical documentation including Design Documents, Installation & Build Guides, Release Notes, Knowledge Base Articles, and User Guides.
  • Must have experience in meeting with software developers, Business/QA Analysts, project management, and others to create and maintain technical documentation throughout the full Software Development Lifecycle (SDLC).
  • Senior Technical Writer should have experience in cloud modernization and deployment of new requirements to an agile DevSecOps environment.
  • The candidate reviews functional, non-functional, architecture, and design specifications to ensure an accurate understanding of deliverable requirements and acceptance criteria.
  • Creates and refines technical information and other various materials for explaining service.
  • Ensures projects are completed on time and meets quality standards.
  • Suggests best practices and optimizations throughout content generation projects.
  • Collaborates with fellow technical communicators to develop new approaches for creating more precise and engaging knowledge base articles for the customer.
  • Manages complex information and multiple projects within content specifications.
  • Uses quality assurance process for identifying errors. Implements comprehensive technical documentation, feedback, and changes whenever possible.
  • Creates technical documents that convey accurate messaging for the project.


If you are passionate about working in a highly collaborative Open System Architecture environment, we want to hear from you.


Key Responsibilities:

  • Perform technical administrative and a variety of functions related to the administration of applications to maintain consistency across technical documents related to the applications
  • Develop, deliver, and maintain technical documentation in written and/or electronic format
  • Engage team members and subject matter experts to obtain and verify content for publication
  • Ensure that technical terms are understood and correctly used in all documents and presentations
  • Act as librarian of all application related documents by creating and maintaining key documents in the appropriate web sites and areas
  • Provide technical writing support to managers and project teams on an as-needed basis


Qualifications:

Required qualifications to be successful in this role:

  • Must have excellent communication, analytic, problem solving, and customer service skills
  • 5-7 years of related work experience with a bachelor’s degree
  • Must have experience applying concepts for technical writing based on engineering drawings, technical information from engineering documentation
  • Experience producing technical documentation, user manuals, training manuals, and other documentation utilized by the end-user community
  • Proficient in MS Office Suite applications (Microsoft Word, Excel, Visio, PowerPoint, and SharePoint)
  • Ability to obtain and maintain a NACI public trust clearance
  • US Citizen



DESIRED QUALIFICATIONS

  • Experience with Microsoft Office Suite (Word, Excel, Power Point, Project, Visio, One Note, Outlook)
  • Strong customer relationship capabilities
  • Ability to interact with partners and clients
  • Experience working in a Federal Government environment


Skills:

  • Technical Writing


How to Apply:

Apply online at https://www.cgi.com/en/careers

Visit Site to Apply

Location: Lafayette, LA
Date Posted: June 09, 2022
Application Deadline: July 11, 2022
Job Type: Full-time