Service Reliability Engineer (SRE)


Service Reliability Engineer (SRE)


You will apply expertise in software and systems engineering to ensure that both of the client's internal critical and externally visible systems meet the appropriate performance needs of our users. You will be expected to:

• Drive technical capabilities for increasing SRE value proposition across the enterprise

• Enable standardization, and adopt application reliability metrics and improve application health

• Serve as a change agent in educating internal and external customers on reliability, promote SRE service capabilities, influence customers in adopting SRE services and best practices, measure and showcase the added value through metrics

• Strategize portfolio & program reliability by working with cross-functional IT organizations and build roadmaps to drive reliability into the product

• Educate and coach junior resources on application and infrastructure reliability and best practices

• Become the go-to person for all technical needs of the SRE group


• 6+ years of relevant professional experience

• Excellent verbal and written communication skills with experience presenting information and/or ideas to an audience in a way that is engaging and easy to understand

• Experience defining, measuring, and improving Reliability Metrics (SLO/SLI), Observability (Monitoring, Logging-Tracing solutions), Operations Processes (Incident, Problem Management), and Operations Toil Reduction through Automation

• Skilled in cloud technologies and cloud computing to include Amazon Web Services (AWS) offerings, development, and networking platforms

• Experience architecting solutions for the design and implementation of applications in the cloud

• Strong understanding and knowledge of Java / J2EE technologies and frameworks including UI / JavaScript frameworks, Spring Boot / Spring Cloud Frameworks, REST, Microservices, server-side frameworks,

• Knowledge on Cloud technologies and containerization using Docker & Kubernetes,

• Experience collaborating cross-functionally on availability / performance issues in order to identify root-cause, determine areas for improvement, and drive those actions to closure through effective solutions

• Extensive knowledge of principles, advanced techniques, and theories to suggest and implement solutions on a specific project, program, or product

• Influencing skills to include negotiation, persuasion of others, meeting facilitation, and conflict resolution

• Ability to identify gaps in the code from a non-functional viewpoint and experience assisting developers to fix the code and promote relevant reliability pattern implementations

• Skilled in establishing and maintaining the overall health, availability, performance, resiliency, and capacity of technology products with specific experience in performance engineering

• Experience designing, building and implementing necessary dashboards from application and infrastructure health perspectives using tools such as Splunk, Dynatrace, etc. to provide a single pane view of all critical business and operational information to relevant stakeholders

• Hands-on experience in python in automating an existing process

• Experience in activities like architecture reviews, code reviews, creating platforms and frameworks, capacity planning, etc.

• Excellent understanding and demonstrated experience in the use of DevOps / CICD tools like Jenkins, Terraform, Jules and automated deployment tools

• Experience implementing resiliency design pattern frameworks and validation

Desired qualifications

• Experience identifying and selecting strategic options, and identifying resources to meet the defined objectives

• Experience advising teams in the writing of Performance and Chaos Engineering strategies and scripts with a strong emphasis on automated deployment, infrastructure automation solutions, and continuous integration & delivery processes

• Experience designing & developing highly available systems that utilize load balancing, horizontal scalability, and high availability

• Familiarity with Blue Prism, Selenium, or Ansible playbooks and programming languages like Java, Perl, Python or PowerShell scripting and Ansible playbook


Bachelor degree in Computer Science, Information Systems or related field

Relevant certifications such as AWS Certified Solutions Architect, AWS Certified SysOps Administrator, Splunk Certified Developer, Dynatrace, Sun Certified Java Programmer, etc.

How to Apply:

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Location: Lafayette, LA
Date Posted: June 14, 2021
Application Deadline: August 13, 2021