Senior Desktop Administrator (Infrastructure)

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Senior Desktop Administrator (Infrastructure)

@ LHC Group

Essential Functions

  • Building, editing and deployment of images for new workstations to corporate employees, including laptops and desktops
  • Will serve as the lead for upkeep and maintenance of deployed workstations, including OS upgrades, software installs, and troubleshooting of software and image issues
  • Experience troubleshooting and enhancing desktop security and configuration management through Group Policy Objects (GPO), in-depth experience with Active Directory and GPOs/GPPs as well as the ability to create custom policies
  • Diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority and nature
  • Configure, deploy, maintain, troubleshoot and support computer workstations, laptops, printers, mobile devices and other computer equipment
  • Install and support PC, laptop, tablet and mobile hardware and software (certifications from CompTIA, Microsoft or HDI are a plus).
  • Create alternative methods of completing tasks, correcting user errors and system inconsistencies to improve the desktop team function
  • Participate in hardware and software reviews and recommend purchases
  • Maintain inventory of installed software, manage software licensing and create policies and procedures for upgrades
  • Work with hardware and software vendors to verify timely product delivery and ensure that new equipment is installed and ready to operate on schedule
  • Analyze and make recommendations for hardware and software standardization
  • Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems
  • Document procedures, standards, best practices configurations, settings, installation sequences and back-out instructions
  • Architect, design and implementation of SMS/SCCM as well as deployment of applications within a large scale environment
  • Keep systems current and standard, while reducing variation
  • Maintain ownership of tasks and/or projects
  • In-depth knowledge of the registry and file system security
  • Able and willing to wear multiple hats and do what it takes to get the job done
  • Any other duties as assigned


Qualifications:

Education & Experience

  • Degree or pursuing degree in Computer Science
  • 2-3 years' experience as a desktop support technician supporting Windows 7/10; Mac OS and mobile devices is a plus
  • Analytical skills essential: PC/Mac skills (MS Office products, Outlook, Google Apps)
  • Basic knowledge of Active Directory, DNS, DHCP and Networking protocols, concepts and terminologies
  • Excellent verbal and written communication skills
  • Excellent teamwork and interpersonal skills
  • Ability to multitask
  • Ability to document processes and procedures
  • Strong knowledge of at least one imaging/automation tools
  • Strong ability to multi-task and adapt to changing priorities quickly
  • Self-motivated, with high energy and engaging level of enthusiasm
  • Scripting Language (Powershell)
  • Edit MSI packages via ORCA
  • Advanced knowledge of editing and scripting of PC/Laptop drivers
  • Windows Server and Active Directory experience


How to Apply:

Apply online at https://careers.lhcgroup.com/careers-home/

Visit Site to Apply

Location: Lafayette, LA
Date Posted: November 21, 2022
Application Deadline: December 21, 2022
Job Type: Full-time