Senior Commerce Strategy Consultant - REMOTE


Senior Commerce Strategy Consultant - REMOTE

@ Perficient


  • Provides a portfolio view/perspective across the entire Perficient capability set to clients and prospective clients.
  • Understands the architecture capabilities and supported Perficient implementations of the platforms. Pull in Practice Leads to help supplement with deeper understanding of specific capabilities.
  • Articulates business impact of decisions and potential directions within client roadmaps developed
  • Working with the Delivery teams to identify gaps in skill sets needed to support trends or areas where we are at a competitive disadvantage.

Sales Support

  • Engages in sales pursuits (needs to be defined/profiled) especially those where multiple technologies (related or unrelated to commerce) are in play.
  • Defining and developing the approach/response to a prospect opportunity
  • Coordination with Solution Architects and other cross functional SME's during the development of the approach.
  • Collaborates with sales team and leads/facilitates discussion to gather appropriate info necessary to guide the prospect toward a recommended approach
  • Participation during key milestone reviews of deliverables for approach/strategy/recommendations to assure alignment to client vision
  • Contributes to creation of sales artifacts (SOWs, PGMs, RFPs, etc..) as part of sales pursuits
  • Provides estimates for consulting hours within proposals

Client Engagement

  • Become Trusted Advisor to client through knowledge of their business and strategy and align technology to add value
  • Participation/Facilitation of strategic engagements, quick starts and Wedge offerings.
  • Participation/Facilitation in Discovery/Envisioning sessions and workshops to ensure the technology solution aligns to defined business goals
  • May participate in a strategic oversight capacity within monthly managed services engagements. Can be built into ongoing development contracts for strategic oversight on a monthly basis.
  • Provide Product Owner/Voice of customer role to delivery team. Helps ensure alignment of client objectives to the service delivery approach.  Proactively monitors technical delivery to avoid misdirection or client satisfaction issues.
  • Lead/facilitate/participate in client quarterly business reviews
  • Works with clients in a Trusted Advisor capacity to identify value proposition of Digital Commerce Deployment, understand the organizational and operational impacts of Digital Commerce, and develops/maintains ongoing roadmap for Digital Commerce Capabilities aligned to client business objectives.
  • Collaborate with Client Executives to provide direction, turning high-level strategies into executable business and technology plans/roadmaps that are delivered across multiple phases both internally and externally.
  • Supports clients to help the development and on-going support required defining, building, and maintaining a successful website.
  • Correlate current client business practices to platform/product/service capabilities or required features. Translate business requirements and solve business problems through technical solutions (cases, activity diagrams, and functional specifications) and non-technical solutions.
  • Act as a point of contact and SME for technical delivery team during build and ongoing development phases of the client lifecycle.
  • Analyzing the strategy and activities of a Digital Commerce business or channel in order to recommend initiatives that the business or channel should undertake.
  • Participating in the creation of Statements of Work and/or proposals for new opportunities
  • Collaborate with developers to establish the technical vision and analyze tradeoffs between usability and performance needs.
  • Ensure requirements have been properly documented to be handed off to the technical team.

Thought Leadership and Marketing Support

  • Aligns with industry analysts on a regular basis to represent PRFT's POV on Commerce and associated disciplines.
  • Speaks at industry events / host webinars as a recognized expert in the field of Digital Commerce.
  • Partners with the Commerce General Manager and Principal to Socialize the message/strategy of the Commerce Practice to other BU's within PRFT.
  • Creation of blogs, whitepapers, and other content around SME topics as part of thought leadership and support of Perficient’s marketing efforts.


  • Bachelor’s Degree in Business, Computer Science, Software Engineering, Marketing, or related fields.
  • At least 10+ years of experience as a Business Analyst, Solution Architect or Business Unit Director in an eCommerce or related environment.
  • Extensive eCommerce consulting experience with demonstrated accomplishments in business strategy, financial/business modeling and analysis, online marketing and merchandising, e-commerce operations and competitive analysis.
  • Genuine passion and excitement regarding eCommerce best practices, trends and online tools.
  • Understanding of how to interpret customer business needs and translate those needs into requirements.
  • Ability to separate the “most-important” from the “somewhat important” tactics based on customer specific situations.
  • Ability to work independently as well as within a goal-oriented project team.
  • Ability to communicate with all levels, internally and externally including C-Level executives.
  • Proven capabilities to work within a fast-paced environment.
  • Demonstrated experience in a consulting or client-facing role.
  • Demonstrated ability to lead and deliver functional and technical solutions within constraints of time and budget.
  • Ability to travel up to 15%.

How to Apply:

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Location: Lafayette, LA
Date Posted: December 08, 2021
Application Deadline: February 11, 2022