Senior Commerce Strategy Consultant - REMOTE


Senior Commerce Strategy Consultant - REMOTE

@ Perficient

    • Provides a portfolio view/perspective across the entire Perficient capability set to clients and prospective clients.
    • Understands the architecture capabilities and supported Perficient implementations of the platforms. Pull in Practice Leads to help supplement with deeper understanding of specific capabilities.
    • Articulates business impact of decisions and potential directions within client roadmaps developed
    • Working with the Delivery teams to identify gaps in skill sets needed to support trends or areas where we are at a competitive disadvantage.

    Sales Support

    • Engages in sales pursuits (needs to be defined/profiled) especially those where multiple technologies (related or unrelated to commerce) are in play.
    • Defining and developing the approach/response to a prospect opportunity
    • Coordination with Solution Architects and other cross functional SME's during the development of the approach.
    • Collaborates with sales team and leads/facilitates discussion to gather appropriate info necessary to guide the prospect toward a recommended approach
    • Participation during key milestone reviews of deliverables for approach/strategy/recommendations to assure alignment to client vision
    • Contributes to creation of sales artifacts (SOWs, PGMs, RFPs, etc..) as part of sales pursuits
    • Provides estimates for consulting hours within proposals

    Client Engagement

    • Become Trusted Advisor to client through knowledge of their business and strategy and align technology to add value
    • Participation/Facilitation of strategic engagements, quick starts and Wedge offerings.
    • Participation/Facilitation in Discovery/Envisioning sessions and workshops to ensure the technology solution aligns to defined business goals
    • May participate in a strategic oversight capacity within monthly managed services engagements. Can be built into ongoing development contracts for strategic oversight on a monthly basis.
    • Provide Product Owner/Voice of customer role to delivery team. Helps ensure alignment of client objectives to the service delivery approach.  Proactively monitors technical delivery to avoid misdirection or client satisfaction issues.
    • Lead/facilitate/participate in client quarterly business reviews
    • Works with clients in a Trusted Advisor capacity to identify value proposition of Digital Commerce Deployment, understand the organizational and operational impacts of Digital Commerce, and develops/maintains ongoing roadmap for Digital Commerce Capabilities aligned to client business objectives.
    • Collaborate with Client Executives to provide direction, turning high-level strategies into executable business and technology plans/roadmaps that are delivered across multiple phases both internally and externally.
    • Supports clients to help the development and on-going support required defining, building, and maintaining a successful website.
    • Correlate current client business practices to platform/product/service capabilities or required features. Translate business requirements and solve business problems through technical solutions (cases, activity diagrams, and functional specifications) and non-technical solutions.
    • Act as a point of contact and SME for technical delivery team during build and ongoing development phases of the client lifecycle.
    • Analyzing the strategy and activities of a Digital Commerce business or channel in order to recommend initiatives that the business or channel should undertake.
    • Participating in the creation of Statements of Work and/or proposals for new opportunities
    • Collaborate with developers to establish the technical vision and analyze tradeoffs between usability and performance needs.
    • Ensure requirements have been properly documented to be handed off to the technical team.

    Thought Leadership and Marketing Support

    • Aligns with industry analysts on a regular basis to represent PRFT's POV on Commerce and associated disciplines.
    • Speaks at industry events / host webinars as a recognized expert in the field of Digital Commerce.
    • Partners with the Commerce General Manager and Principal to Socialize the message/strategy of the Commerce Practice to other BU's within PRFT.
    • Creation of blogs, whitepapers, and other content around SME topics as part of thought leadership and support of Perficient’s marketing efforts.


  • Bachelor’s Degree in Business, Computer Science, Software Engineering, Marketing, or related fields.
  • At least 10+ years of experience as a Business Analyst, Solution Architect or Business Unit Director in an eCommerce or related environment.
  • Extensive eCommerce consulting experience with demonstrated accomplishments in business strategy, financial/business modeling and analysis, online marketing and merchandising, e-commerce operations and competitive analysis.
  • Genuine passion and excitement regarding eCommerce best practices, trends and online tools.
  • Understanding of how to interpret customer business needs and translate those needs into requirements.
  • Ability to separate the “most-important” from the “somewhat important” tactics based on customer specific situations.
  • Ability to work independently as well as within a goal-oriented project team.
  • Ability to communicate with all levels, internally and externally including C-Level executives.
  • Proven capabilities to work within a fast-paced environment.
  • Demonstrated experience in a consulting or client-facing role.
  • Demonstrated ability to lead and deliver functional and technical solutions within constraints of time and budget.
  • Ability to travel up to 15%.

How to Apply:

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Location: Lafayette, LA
Date Posted: September 07, 2021
Application Deadline: October 07, 2021