Salesforce Functional Consultant


Salesforce Functional Consultant


Work with clients to understand their business processes and strategies as it relates to

Research, evaluate, and implement existing applications and/or customized solutions for internal or client-facing projects

Design, configure and deploy Salesforce to customers and customize modules to their specific business needs independently or with a team

Reliably deliver Salesforce Administration solutions to clients, with minimal oversight

Produce estimates at a component level

Discover, document, and analyze key processes

Build reports and dashboards, as needed, to gauge project success

Provide training on new customizations or new implementations to customers

May work on concurrent projects at various stages in their life cycle

May participate on data conversions during project life cycle

Effectively manage customer expectations and communicate status updates of projects to various stakeholders, i.e., internal CGI management, and external customers of varying levels of management


Should have 2-5 years of business analyst, functional analyst or project management experience

Proficient in gathering requirements and working with business owners.

Proficient in Requirement documentation and articulating them with design, development and testing teams.

Proficient in writing, Business Requirements Documents (BRDs), Use Cases and Modeling techniques.

Thorough understanding of the software development lifecycle.

Excellent interpersonal skills including the ability to work with diverse personality types and understand technical issues.

Demonstrated skills in developing training and delivering training sessions

Independently solves new and familiar problems without introducing regressions

Strong oral and written presentation skills

Adaptability to work independently or in a team environment at various times

Proven ability to learn technical concepts and translate them to the appropriate audience

Self-directed, organized, and detail-oriented with an eye toward high quality, on time work

Strong collaboration and thought leadership skills; ability to work with teams of people of varying skill level

Travel flexibility both local and out of state to client site approximately 10 to 20%, when needed (post pandemic)

Bachelor's Degree in Information Sciences, Business or relevant discipline

Experience may be considered in lieu of Degree

How to Apply:

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Location: Lafayette, LA
Date Posted: August 17, 2021
Application Deadline: October 18, 2021