Salesforce Administrator

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Salesforce Administrator

@ Stuller

Description

  • The Salesforce Administrator will contribute to the ongoing development of our Salesforce (SFDC) platform.  
  • The successful candidate will have a record of success in improving processes and adoption using the Salesforce platform, with specific focus on Service & Sales Cloud.  
  • The Administrator will work closely with functional leaders, product teams, and subject matter experts to assist in identifying, developing, and deploying new business processes.
  • The Salesforce Administrator will be responsible for the executing on the day-to-day configuration, support, maintenance, and improvement of our SFDC environment.
  • This role is a member of the CRM Team and will help to execute the CRM strategy of the organization.
  • Close relationships with sales and product teams are required for success in this newly developed role.


Essential Functions:

  • Meet with decision makers, systems owners, and end users to define/document business, financial, and operations requirements and systems goals, and identify and resolve systems and process issues.
  • Gain practical working knowledge of ways business users leverage existing systems and processes.
  • Assist/Lead design sessions in prototyping new systems and features to enhance business processes, operations, and information process flow.
  • Make recommendations to improve the effectiveness and efficiency of existing systems.
  • Collaborate in the planning, design, development, testing and deployment of new applications, and enhancements to existing applications.
  • Prepare and deliver reports, recommendations, or alternatives that address technical solutions to existing business challenges.
  • Create process flows, specifications, diagrams, and charts to provide direction to system programmers.
  • Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support.
  • Provide orientation and training to end users for all modified and new systems as needed
  • Provide guidance and/or instruction to staff members.
  • Partners with internal business constituents to facilitate, implement and support processes and controls that increase overall efficiencies and decrease applicable risks to the enterprise.


Qualifications:

Qualifications:

  • Bachelor' s degree.
  • 1+ year(s) experience configuring Salesforce Lightning in Sales and Service clouds. Equivalent combination of education and experience might be considered.
  • com Administrator Certification preferred.
  • Proficient in Salesforce.com administrative skills, such as creating user, profiles, roles, custom objects, page layouts, flows, workflow rules, validation rules, reports, dashboards required.
  • Experience with Agile methodology and user story definition strongly preferred.
  • Experience documenting Business Process Flows using MS Visio or similar preferred.
  • Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts required.
  • Experience translating requirements into test scripts required.
  • Understanding of the Salesforce data schema required.
  • Project management experience preferred.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment required.
  • Highly self-motivated, directed, ability to work independently and be results-driven required.
  • Excellent communication skills and ability to communicate at all levels of the organization required.


Core Competencies Required:

  • Teamwork/Collaboration: Support team members by establishing effective interpersonal relationships, and cross functional partnering.
  • Job Knowledge: Clearly demonstrates a good grasp of key job functions, relevant terminology, technical processes, and standards.
  • Customer Experience: Communicate effectively with customers, advocate customer needs and initiate resolution


How to Apply:

Apply online at https://www.stuller.com/careers/

Visit Site to Apply

Location: Lafayette, LA
Date Posted: May 12, 2022
Application Deadline: June 13, 2022
Job Type: Full-time