Performs a variety of systems administration and support tasks, including monitoring, analyzing, reporting and tracking, auditing, constructing, documenting, testing, maintaining, troubleshooting and supporting revenue cycle tools and software applications.
Research and analyses data to ensure integrity with information, identifies issues, and mitigates billing, coding and process errors; identifies risks to operations and proposes solutions; collaborates with managers to correct errors and assist with process changes as needed.
Collaborates with IT staff to identify, recommend and design continual improvements to system functionality.
Daily review and working in the VAMP application.
Provides daily system application and user support including, but not limited to assistance, questions, problem-solving, and training/education.
Provides functional and technical direction to others as needed.
Understand and comply with all governmental, regulatory and Viemed billing and compliance regulations/policies including but not limited to Medicare and Medicaid programs
Ability to file, perform accounting functions, maintain records, understanding of reimbursement requirements, good typing and telemarketing skills.
Skills: Basic MS Excel, Word and 10-key skills required.
General knowledge of government, regulatory and billing and compliance regulations/policies for Medicare, Medicaid, preferred
Two years’ experience in insurance office, doctor's office or three years’ general office experience.
High school education required with minimum two years’ junior college (all business courses) preferred.
Effective verbal and written communication skills.
Knowledgeable in all major insurance carrier reimbursement guidelines and eligibility for coverage by third party payers.
Superior organizational skill.
Attention to detail and accuracy.
Ability to work as part of a health care team.
Effectively communicate with physicians, patients, insurers, colleagues and staff
Proficient in Microsoft Office, including Outlook, Word, and Excel