Retail Sales Associate


Retail Sales Associate

@ Cox Communications

Job Description:

  • Ever stepped into a retail store and had a phenomenal customer service experience?  Felt great, didn’t it?  How would you like to be responsible for creating those experiences? Well, we can help make that happen.
  • Cox Communications is looking a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special.  
  • So, if you love to learn, then take your newfound knowledge and create mind-blowing customer satisfaction, you’re right where you need to be.
  • This job requires you to follow the retail routine of working some evenings, weekends, and holidays.
  • You’ll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager and other team Specialists.

What You’ll Do

  • Explain and demonstrate product capabilities as well as offer suggestions based on customers wants and needs
  • Meet or exceed targets regarding customer experience, sales and retention
  • Assist with the opening/closing of one of our store retail environments
  • Properly handle cash
  • Engage in workshops, special events, and product demos
  • Support your fellow sales agents when needed
  • Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
  • May be required to work in other locations in the same geographical area.




  • High school diploma/GED and up to 2 years of related experience (Sales or Retail Sales, Wireless Sales, etc) 
  • Ability to meet established sales, retention, and customer experience targets  
  • Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions  
  • Ability to build relationships and adapt to a diverse customer base 
  • Ability to multi-task and prioritize in a service-oriented, fast-paced team environment 
  • Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services  
  • Computer literacy with an aptitude for learning communication products, services, and accessories 
  • Willingness to work a flexible schedule which includes weekends, evenings, and holidays  
  • Ability to lift 25-50 pounds to help manage stock room inventory  


  • Experience selling Wireless/Mobile products
  • Fluency in Spanish, both written and spoken 

How to Apply:

Apply online at

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Location: Lafayette, LA
Date Posted: March 07, 2023
Application Deadline: April 10, 2023
Job Type: Full-time