Retail Sales Associate

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Retail Sales Associate

@ Cox Communications

Job Description:

• Ever stepped into a retail store and had a phenomenal customer service experience?  Felt great, didn’t it?  How would you like to be responsible for creating those experiences? Well, we can help make that happen.
• Cox Communications is looking a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special.  
• So, if you love to learn, then take your newfound knowledge and create mind-blowing customer satisfaction, you’re right where you need to be.
• This job requires you to follow the retail routine of working some evenings, weekends, and holidays.
• You’ll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager and other team Specialists.

What You’ll Do

• Explain and demonstrate product capabilities as well as offer suggestions based on customers wants and needs
• Meet or exceed targets regarding customer experience, sales and retention
• Assist with the opening/closing of one of our store retail environments
• Properly handle cash
• Engage in workshops, special events, and product demos
• Support your fellow sales agents when needed
• Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
• May be required to work in other locations in the same geographical area.

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Qualifications:

Qualifications:

Minimum

• High school diploma/GED and up to 2 years of related experience (Sales or Retail Sales, Wireless Sales, etc) 
• Ability to meet established sales, retention, and customer experience targets  
• Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions  
• Ability to build relationships and adapt to a diverse customer base 
• Ability to multi-task and prioritize in a service-oriented, fast-paced team environment 
• Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services  
• Computer literacy with an aptitude for learning communication products, services, and accessories 
• Willingness to work a flexible schedule which includes weekends, evenings, and holidays  
• Ability to lift 25-50 pounds to help manage stock room inventory  

Preferred

• Experience selling Wireless/Mobile products
• Fluency in Spanish, both written and spoken 

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How to Apply:

Apply online at https://jobs.coxenterprises.com/

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