Production Expeditor


Production Expeditor

@ Stuller


  • The role of a Production Expeditor is to ensure customer orders are being processed on schedule.
  • By getting request from Customer Service on our Salesforce platform, they will investigate, and problem solve issues at hand.
  • The Expediter will communicate with internal customers via e-mail, phone, and have face to face discussions, to report feedback to our Customer Service Department.
  • Information reported and steps to expedite the orders, will be kept on an excel spreadsheet, to be mass uploaded in our Oracle Tracking System.

Essential Duties & Responsibilities:

  • Liases with Manufacturing, Procurement, Logistics Operations, Sales, and Customer Service to achieve the agreed upon shipment date of customer ordered items.
  • Knowledge of principles and processes for providing customer service to all internal customers
  • Examines documents, materials, or products and monitor work processes to assess completeness
  • Revise production schedules when required due to design changes, labor or material shortages, backlogs, or other interruptions while collaborating with management as needed
  • Confers with internal customers to coordinate production or shipping activities and to resolve complaints and/or eliminate delays
  • Communicates any delivery inconsistencies or delays
  • Facilitates communication between production personnel and planning to quickly react to conflicts and issues affecting production schedules
  • Exhibit clear understanding of WIP
  • Ensures that Open Order Tracking System has the most current information related to all open customer orders
  • Understanding of the Order Management, WIP, and WMS modules of Oracle
  • Required to complete computer-based training periodically
  • Required to check your Stuller corporate email account to attain and communicate important company information



  • Decision making skills
  • Organizational skills
  • Analytical and problem-solving skills
  • Ability to work in a team environment
  • Strong verbal and written communication skills
  • Ability to prioritize and manage multiple assignments
  • Computer proficiency related to Oracle, Excel, and Outlook


  • Positive attitude
  • Strong verbal and written communication skills


  • High school diploma or equivalent
  • Product knowledge preferred

How to Apply:

Apply online at

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Location: Lafayette, LA
Date Posted: June 09, 2022
Application Deadline: July 11, 2022
Job Type: Full-time