Order Processing Specialist

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Order Processing Specialist

@ SchoolMint

Job Description 

  • The Order Processing Specialist is the go-between the sales and customer success teams and customers.
  • The position requires reviewing agreements, confirming pricing, and quoting customers.
  • This role is responsible for all aspects of customer service related to an order from entry to fulfillment.
  • In addition, the role requires planning, organization, and attention to detail in order to meet the objectives of the role and adhere to timelines.


 What You Will Do:

  • Ensure the organization's internal contract documents are accurate and well maintained
  • Provide advice and guidance to the different teams relating to contract generation
  • Identify opportunities to improve business processes and devise plans to implement these changes
  • Compare all contract modifications with sale items, contract, and order
  • Final review of all contract exceptions to ensure resolved prior to releasing for order
  • Accurate and timely processing of orders 
  • Manage all post order adjustments audit
  • Send order confirmation to customer
  • Procurement of goods from vendor
  • Tracking orders and ensuring the customer gets the proper item


Qualifications:

About You:

  • Basic knowledge of Salesforce
  • Organized and detail-oriented with excellent follow-up skills
  • Strong working knowledge of Microsoft Office Suite
  • Excellent communication skills (verbal and written)
  • Ability to work well both independently and as part of a team
  • 2-3 years experience in client/customer service
  • Excellent verbal and written communication skills
  • Strong organizational skills; the ability to balance competing priorities and complete all tasks in a timely manner
  • Drive and persistence to investigate questions and track down solutions
  • Associate’s Degree (Nice to Have)


How to Apply:

Apply online at https://schoolmint.com/careers/

Visit Site to Apply

Location: Lafayette, LA
Date Posted: May 04, 2022
Application Deadline: June 06, 2022
Job Type: Full-time