Operations Manager


Operations Manager


Position Description:

  • Operations Managers help ensure performance and reliability of the Information Technology environment, coordinate resolution of operational concerns, and act as a liaison with client IT management to facilitate the delivery of information technology services.

Your future duties and responsibilities:

  • Planning, managing, and controlling the computer operations activities following SOP and applicable STIG.
  • Ensuring system SOP are reviewed and updated annually.
  • Providing project management of IT Systems operations tasks, utilizing the Government approved procedures and tools and participating in special projects as required.
  • Ensuring patching procedures are conducted, following the applicable change management workflow and schedule.
  • Providing reports on operational status upon request from client operations management or their delegate.
  • Assigning tasks while achieving optimum effectiveness, prioritizing tasks based on input from client operations management or their delegate.
  • Monitoring contract staff performance and providing cross-training to staff as needed.
  • Maintaining knowledge of existing technology as it applies to current and future IT system architecture.
  • Recommending and implementing programs to minimize costs, achieve optimum output, and maintain quality.


Required qualifications to be successful in this role:

  • The Operations Manager must possess experience in managing the Operations and Maintenance of a large complex Federal Government IT system.
  • Strong technical knowledge of network and server operating system
  • Proven experience in IT infrastructure planning, development, and operations
  • Powershell scripting
  • VmWare, Azure and/or AWS Server Virtualization
  • Enterprise Backup, Replication and Business Continuity and Disaster recover mitigation and response
  • Strong understanding of project management principles and practices
  • Strong understanding of Helpdesk and Customer Relations Support systems
  • Data Security and Cyber Security basics

Desired qualifications

  • Experience with Oracle technologies including ADF, Web Logic, Forms and Reports, and APEX.
  • Experience with Atlassian tools: Confluence, Jira, Git
  • Project Manager Professional (PMP) Certification,
  • Information Technology Infrastructure Library (ITIL) Certification,
  • Certified Secure Software Lifecycle Professional (CSSLP)

Minimum Years of directly related experience Required: 10

Minimum Education Required: Bachelors Degree


  • Information technology
  • Project Management
  • Data Warehousing

How to Apply:

Apply online at https://www.cgi.com/en/careers

Visit Site to Apply

Location: Lafayette, LA
Date Posted: September 07, 2022
Application Deadline: October 07, 2022
Job Type: Full-time