Customer service oriented with a focus on the customer. Transaction values are often unknown to the customer and therefore customer service and patience is extremely important.
Inventory tracking - scrap/refining transactions are significant in value and impact. The skill set is required to understand transactions and the impact on the multiple accounts they affect.
Process understanding - understanding the process to coach and assist our customers in helping them understand the best process for their material. In addition, coaching them on segregation practices and scrap processes.
Market knowledge and impact is significant in payout models and understanding industry standards and settlement times. The multiple methods upon which we make payout options and understanding buillion is critical.
Ability to understand and development good processes for general ledger impact. Transaction variances from $10 to $10 Million are transacted daily and understanding the impact on these financially are critical.
Interact and communicate with a variety of departments throughout the company.
Monthly balancing of all inventory accounts.
Estimating value of account balance based on estimates and historical data required.
Excellent verbal and written communication skills
Ability to access information using automated systems (e.g., Windows-based computer).
Good organizational skills with the ability to handle multiple tasks simultaneously.
Ability to collaborate effectively and work as part of a team.