The Loss Prevention Specialist (LPS) is a key high-level hourly associate position in the Amazon Fulfillment Centers (FCs).
The Loss Prevention Specialist leads the effort to efficiently and effectively provide security services and asset (lives, buildings, equipment, inventory, data, & intellectual property) protection in a designated fulfillment center.
The LPS reports to the Loss Prevention Manager responsible for their facility, and aids them in supporting the FC Operational team, and the cross functional teams throughout the organization.
The position is site based.
Key job responsibilities
Lead, conduct, and deliver results regarding investigations of Theft, Fraud, and Workplace Violence/Critical Incidents
Prepare prompt and complete reports relative to Workplace Violence, Theft, Fraud, Critical Incidents, and Process Improvement
Deliver results through policy Guidance, Education, and Mitigation strategies to help meet business demands
Serve as department’s liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies and the department’s performance
Analyze data, conducts audits and identify trends to create actionable plans to mitigate risk
Maintain confidentiality in matters involving security and/or personnel issues in the work place
Effectively partner with internal customers in evaluating current and future security services, processes and initiatives
Develop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partners
Accurately communicate verbally and in written form to a broad customer base
Train and orient new Associates in LP culture
Develop projects while continuously improving physical security, processes, standards, training, and policies for future growth
Ensure internal controls per Sarbanes Oxley (SOX) requirements related to data center access controls, inventory control and record keeping
Promote and execute security best practices
Audit physical security infrastructure (i.e. intrusion detection, access control, cameras) and ensuring functionally of all systems
Work weekends and/or overnight shifts as necessary
Work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs, with or without reasonable accommodation
High school or equivalent diploma
1+ years of experience in security service, asset protection, audit, risk management, inventory control, quality assurance or bachelor’s degree in a related field
Experience with MS Office Professional Suite, including Excel
Workplace Violence and/or Business Continuity experience
Analytical experience in performance based, action and results oriented setting
Demonstrated ability to work independently with off-site supervision
Demonstrated ability to engage with others at all levels
Must have strong oral and written communication skills
Comfortable working in a fast-paced and multi-tasking environment · 1+ year of leadership or management experience
Professional credentials in Loss Prevention, such as, Wicklander and Zulawski certification
Experience with warehouse or distribution center services
Experience conducting internal or external interviews · Familiarity with Lean Six Sigma concepts desired and certification
Strong familiarity with data bases (querying and analyzing) such as SQL, MYSQL, Access, Exception-Based Reporting, etc.
Awareness and implementation of best practices related to the utilization of physical security systems, investigation techniques, effective oversight of contract security officers, and distribution center loss mitigation techniques