L2/L3 Production Support Specialist


L2/L3 Production Support Specialist


Your future duties and responsibilities:

  • Daily Prod Failure Alerts, Triage, Execute
  • Status Hub Notifications
  • Monitoring
  • Release Activities
  • Maintenance Activities
  • Audit Question
  • IAM Management
  • Data and SLA Management
  • Password Compliance


Required qualifications to be successful in this role:

  • Database Management (SQL / Oracle)
  • L2/L3 Production Support
  • Have experience in managing L1/ L2 production support teams
  • SQL database
  • Informatica ( Power Center or IDQ)
  • Should have experience in Level 2 and L3 Application/ production support
  • Mastery of technical skills in UNIX/ Shell Scripting, Oracle/ PL- SQL
  • Ability to communicate with multiple stakeholders
  • Ability to prioritize and manage work to critical project timelines in a fast-paced environment
  • Ability to develop new approaches to complex design problems
  • Must be organized, have an eye for detail, and be able to put ideas into a tangible form
  • Strong Informatica ETL Experience in Design, Configuration, Data Mapping, Extraction, Transformation and Loading in an extremely complex environment processing large volumes of data.

Tools Required

  • Oracle
  • Unix
  • Informatica
  • Tibco
  • AWS Console
  • GEMS
  • Xmatters
  • Splunk
  • Blue Prism Tool
  • Postman
  • Win SCP
  • Putty
  • JAWS
  • Visor
  • Beyond Compare
  • RAM UI
  • East Tool

Desired Skillset

  • L3 /L2 Data Production support expertise


  • Bachelors degree


  • Informatica
  • Splunk
  • SQL
  • Unix

How to Apply:

Apply online at https://www.cgi.com/en/careers

Visit Site to Apply

Location: Remote Lafayette, LA
Date Posted: September 06, 2022
Application Deadline: November 07, 2022
Job Type: Full-time