Junior Developer (Customer Engagement Solutions)

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Junior Developer (Customer Engagement Solutions)

@ Perficient

• Continuously improve your skillset in the technology and partner platforms we utilize for solutions.
• Implement one or more components as part of an overall solution.
• Interact with business stakeholders and technical staff at customers during professional services engagements.
• Work with a team on internal products, accelerators and other internal IP initiatives. Interact with other cross-functional teams to design, develop, test, and release features.
• Assist in developing Proof-of-Concept and MVP (Minimum Viable Product) projects to validate new architectures and solutions.
• May work with offshore teams and clients for resolving technical dependencies, issues, and risks.
• Play an observer or shadowing role in areas such as sales support, project management and other leadership responsibilities.
• Be a collaborative team member who readily shares knowledge and accepts/provides feedback.

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Qualifications:

Required qualifications:

• Technical
• Bachelor’s degree in a STEM field, Computer Science preferred. Development bootcamp graduates will be considered as well.
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• Demonstrated experience with web application development technologies, including design frameworks, HTTP stack, server and network configuration, etc.
• Demonstrated experience with a common JavaScript Front-end framework, such as React, Next or Angular, with React preferred.
• General
• Some travel is possible when it is once again safe to do so. Usually less than 10%.
• Excellent written and oral communication skills; Ability to communicate effectively with technical and non-technical staff. Able to convey a clear understanding of the unique needs of different audiences.
• Deeply interested in technology, including complex enterprise software products, with a continual drive to learn more.
• Motivated by the idea of learning about how people do their jobs and creating technology solutions to help them.
• Possess technical agility and savvy; persistent and creative at finding solutions to problems on your own; someone who can use documentation, Google searches, and trial and error to figure out a problem you haven’t encountered before.
• Organized and reliable at completing assigned tasks on time.
• Interested in working on a close-knit team and staying aware of overall business needs rather than working in a development silo.
• Readily takes action on challenges, without unnecessary planning.
• Demonstrates Self-Awareness around work pace, process, and the ability to grow personally and professionally. Faces difficult issues and supports others who do the same.
• Deals constructively with problems that do not have clear solutions or outcomes.

 

Preferred Candidates May Have One or More of Following:

• AWS Certifications
• Experience working with automated deployment tools (CI/CD, DevOps) such as Jenkins, Azure DevOps, AWS CodePipeline, etc.
• Experience with at least one Cloud Provider (AWS, Google, Azure, etc) utilizing Serverless resources (Compute, Database, APIs, Pub/Sub) to build secure, scalable, and reliable solutions
• Some experience working with cloud-based/serverless back-end implementations (Node.JS preferred).
• Understanding of complete project life cycle activities on development and maintenance projects.
• Experience using source control in a team setting, an understanding of Code Review processes, and some exposure to deployment from a source control location.
• Some experience with a cloud-based contact center (CCAAS/CPAAS), communication stacks and/or video is a plus. Experience with Twilio or Amazon Connect is a significant plus.
• Experience with one or more major cloud providers, AWS (preferred), Azure, and/or Google Cloud, with capabilities across multiple services.
• Exposure to any CRM or similar product (Salesforce, Dynamics, ServiceNow, ZenDesk, etc.)
• Experience working with a nationally or globally distributed team.

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How to Apply:

Apply online at https://www.perficient.com/careers

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