Jira Administrator

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Jira Administrator

@ CGI

Position Description:

• CGI is a leading IT and business consulting services firm that helps clients achieve their goals through a combination of technology, innovation, and deep industry expertise.
• With a global presence, we work with clients in various industries, including finance, government, healthcare, and telecommunications.
• We are seeking a Jira Administrator to join our team.

Your future duties and responsibilities:

• Responsible for configuring, customizing, and maintaining our Jira instance.
• Collaborate with various teams to ensure that Jira is meeting their needs and supporting their workflows.
• Play a critical role in ensuring that our Jira instance is performing optimally and meets the needs of our growing organization.
• Configuring and customizing Jira to meet the needs of various teams and workflows
• Creating and maintaining Jira projects, workflows, custom fields, screens, and schemes
• Managing Jira permissions and access controls
• Troubleshooting Jira issues and providing timely support to users
• Developing and maintaining Jira reports and dashboards
• Collaborating with various teams to understand their needs and provide solutions that meet their requirements.
• Providing training to users and promoting best practices for Jira usage
• Staying up to date with the latest Jira features and functionalities and applying them to improve our Jira instance.
• Ensuring the security and integrity of our Jira instance

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Qualifications:

Required qualifications to be successful in this role:

• Minimum of 3 years of experience as a Jira Administrator
• Experience with configuring and customizing Jira, including creating workflows, custom fields, screens, and schemes.
• Knowledge of Jira permissions and access controls
• Experience with Jira reporting and dashboarding
• Strong problem-solving and troubleshooting skills.
• Excellent communication and collaboration skills
• Ability to work independently and manage multiple projects simultaneously.
• Strong attention to detail and commitment to quality
• Jira certification is a plus
• Bachelor’s degree in Computer science or a related discipline, at least eight, typically ten or more years of solid, diverse work experience in IT with a minimum of eight years’ experience application program development, or the equivalent in education and work experience.

Skills:

• Jira
• Workflow

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How to Apply:

Apply online at https://www.cgi.com/en/careers

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