Jira Administrator


Jira Administrator


Position Description:

  • CGI is a leading IT and business consulting services firm that helps clients achieve their goals through a combination of technology, innovation, and deep industry expertise.
  • With a global presence, we work with clients in various industries, including finance, government, healthcare, and telecommunications.
  • We are seeking a Jira Administrator to join our team.

Your future duties and responsibilities:

  • Responsible for configuring, customizing, and maintaining our Jira instance.
  • Collaborate with various teams to ensure that Jira is meeting their needs and supporting their workflows.
  • Play a critical role in ensuring that our Jira instance is performing optimally and meets the needs of our growing organization.
  • Configuring and customizing Jira to meet the needs of various teams and workflows
  • Creating and maintaining Jira projects, workflows, custom fields, screens, and schemes
  • Managing Jira permissions and access controls
  • Troubleshooting Jira issues and providing timely support to users
  • Developing and maintaining Jira reports and dashboards
  • Collaborating with various teams to understand their needs and provide solutions that meet their requirements.
  • Providing training to users and promoting best practices for Jira usage
  • Staying up to date with the latest Jira features and functionalities and applying them to improve our Jira instance.
  • Ensuring the security and integrity of our Jira instance


Required qualifications to be successful in this role:

  • Minimum of 3 years of experience as a Jira Administrator
  • Experience with configuring and customizing Jira, including creating workflows, custom fields, screens, and schemes.
  • Knowledge of Jira permissions and access controls
  • Experience with Jira reporting and dashboarding
  • Strong problem-solving and troubleshooting skills.
  • Excellent communication and collaboration skills
  • Ability to work independently and manage multiple projects simultaneously.
  • Strong attention to detail and commitment to quality
  • Jira certification is a plus
  • Bachelor’s degree in Computer science or a related discipline, at least eight, typically ten or more years of solid, diverse work experience in IT with a minimum of eight years’ experience application program development, or the equivalent in education and work experience.


  • Jira
  • Workflow

How to Apply:

Apply online at https://www.cgi.com/en/careers

Visit Site to Apply

Location: Lafayette, LA
Date Posted: February 27, 2023
Application Deadline: April 27, 2023
Job Type: Full-time