Intake Supervisor


Intake Supervisor

@ VieMed

1.   Serves as the practice expert for all Authorization, Intake and Post-Acute processes.
 2.   Oversees the operations of the Authorization, Intake and Post-Acute departments, including

charge entry, referral intake and insurance verification. 

3.   Audits current procedures to monitor and improve efficiency of Authorization, Intake and Post- 

Acute operations. 

4.   Supervises billing office personnel, which includes work allocation, training, and problem 

resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance. 

5.   Provides, oversees, and/or coordinates the provision of training for new and existing
 Authorization, Intake and Post-Acute staff on applicable operating policies, protocols, systems

and procedures, standards, and techniques. 

6.   Coordinates team member requests for time away from work in a manner that does not negatively 

impact necessary daily functions. 

7.   Ensures that the activities of the Authorization, Intake and Post-Acute operations are conducted in 

a manner that is consistent with overall department protocol, and in compliance with Federal, State, and payer regulations, guidelines, and requirements. 

8.   Maintains a working knowledge of all health information management issues such as HIPAA and 

all health regulations. 

9.   Holds bi-weekly staff meetings for Authorization, Intake and Post-Acute to ensure proper Team 

building and protocol. 

10. Reports all concerns or issues directly to Intake Manager/Director of Revenue.


Minimum of eight (2) years Medical Insurance/Healthcare experience in a medical practice or health 

system, with a deep understanding of medical insurance verification and authorization rules and
 regulations experience preferred.

-   Thorough understanding of medical insurance, third party payers, Medicare and Medicaid. 

-   Working knowledge of CPT and ICD9 codes, HCFA 1500, UB04 claim forms, HIPAA, billing and insurance regulations, medical terminology, insurance benefits. 

-   Sufficient knowledge of policies and procedures to accurately answer questions from internal and external customers. 

-   Up to date with health information technologies and applications.

-   Skill in establishing and maintaining effective working relationships with other employees, patients, organizations, and the public. 

-   Skill in developing, implementing, and administering work processes. 

-   Detail oriented and tolerant of frequent interruptions and distractions from patients and staff.
 -   Effectively communicate with physicians, patients, insurers, colleagues and staff.

-        Proficient in Microsoft Office, including Outlook, Word, and Excel.

-   Ability to work under minimum supervision and demonstrate strong initiative. 

-   Ability to supervise and train employees, to include organizing, prioritizing and scheduling work assignments to meet practice timelines. 

-   Ability to deal in an organized manner with problems involving multiple variables within the scope of the position. 

-   Ability to communicate effectively in writing, over the telephone, and in person.

How to Apply:

Apply online at

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Location: Lafayette, LA
Date Posted: July 19, 2021
Application Deadline: August 19, 2021