Inside Sales Manager

Back

Inside Sales Manager

@ FlyGuys

Job Description

  • The Inside Sales Manager role is to oversee and support our inside sales team. The goal of this position is to provide outstanding customer service to our clients by developing and implementing effective procedures to ensure customer satisfaction.
  • The Inside Sales Manager will monitor sales metrics and manage the entire sales administration process. They will collaborate with various business partners, so it’s essential that they have excellent communication skills and feel comfortable working in a team environment. 
  • To qualify for the role, the ideal candidate will have proven experience working in a customer service position, with knowledge of the latest industry trends and techniques. In addition to being an excellent communicator (written and verbal), you will also demonstrate strong leadership and interpersonal skills.


Responsibilities

  • Supervising and managing the inside sales representative team
  • Responding to customer service issues in a timely manner
  • Creating effective customer service procedures, policies, and standards
  • Set and track sales targets for your team
  • Suggest and implement improvements in the sales administration process
  • Coordinate department projects to meet deadlines
  • Report on sales metrics and suggest improvements
  • Use customer feedback to generate ideas about new features or products
  • Research and discover methods to increase customer engagement
  • Ensure sales, finance and legal policies and procedures are met
  • Build an open-communication environment for your team
  • Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales


Qualifications:

Requirements and skills

  • Proven work experience as an Inside sales or RevOps manager 
  • Hands on experience with CRM software and MS Excel
  • In-depth understanding of the sales administration process
  • Excellent interpersonal and team management skills
  • Strong analytical and organizational skills
  • Problem-solving attitude


How to Apply:

Send a resume and brief cover letter explaining your background and interests to hr@flyguys.com

Include the job title "Inside Sales Manager" in your email

Visit Site to Apply

Location: Lafayette, LA
Date Posted: November 21, 2022
Application Deadline: December 21, 2022
Job Type: Full-time

Contact

hr@flyguys.com.