Information Technology Specialist


Information Technology Specialist

@ SchoolMint

  • Lead large IT projects, including the design and deployment of new IT systems and services
  • Monitor performance of information technology systems to determine cost and productivity levels and to make recommendations for improving the IT infrastructure
  • Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs
  • Troubleshoot hardware and software issues related to internal IT while managing individual employee hardware needs across the organization
  • Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
  • Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
  • Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
  • Responsible for capacity, storage planning, and database performance
  • Act as IT systems administrator and support in-office reconfiguration
  • Accomplishes financial objectives by determining service level required; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action
  • Engages with IT vendors within area of responsibility to maximize service value and tracking vendor SLA compliance 


  • Bachelor’s Degree in Computer Science, Information Systems, Engineering, Business, or Technical discipline
  • 3+ years of experience directly managing high-performing IT support or operations teams, or commensurate experience
  • We are primarily a Mac-based environment; however PC support may also be required. Minimum 3 years of professional Mac OS-related troubleshooting/support experience.
  • Excellent project management skills and strong ability to prioritize
  • In-depth practical knowledge, troubleshooting and administration of commonly used SaaS applications. At SchoolMint this would include G Suite, Slack, Zoom, ElectricIT 
  • Strong analytical problem-solving skills.
  • Ability to thrive in an ambiguous and fast-paced IT environment and capable of motivating teams
  • Experienced in making data-driven decisions.
  • Established time management skills with the ability to direct multiple projects simultaneously.
  • Experience in procurement, budgeting, forecasting, and asset management.
  • Proven skills in leadership development and team building.
  • Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audience

How to Apply:

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Location: Lafayette, LA
Date Posted: July 12, 2021
Application Deadline: August 12, 2021