Gift Shop Manager


Gift Shop Manager

@ Vermilionville


  • The Gift Shop Manager is the lead staff member to oversee the gift shop and welcome center for Vermilionville. 
  • They are responsible for greeting each guest that enters the store, assisting customers as needed with their selections and purchases, and maintaining a clean, organized, and welcome shopping space.
  •  They are also responsible for the selection and ordering of merchandise for sale, as well as interfacing with local artists whose work we feature in our shop.  
  • They will need to be polite, friendly, and enthusiastic about customer experience and the success of the gift shop.
  • This position also oversees the check-in and admissions for all guests to the park.


  • Open the gift shop and check-in desk every morning, including counting advance bags, setting up the registers, organizing merchandise, and surface-level straightening.
  • Select music for the lobby and restaurant.
  • Check the schedule for incoming tours and expected visitors.
  • Identify any technical or safety concerns to the Managing Director
  • Welcome all guests to Vermilionville and thank them for their visit.
  • Handle all customer service matters promptly; notify supervisor or manager immediately.
  • Answer the telephone promptly, politely, and professionally.
  • Research and determine merchandise which will generate sales and positive revenue.
  • Analyze results to project and adjust sales moving forward.
  • Coordinate with vendors, artists, and organizations that source that merchandise.
  • Assist with merchandising new product for maximum sales.
  • Research merchandise as needed to refresh existing displays.
  • Input new merchandise into the POS system, determine prices, and tag merchandise.
  • Help prepare and analyze annual inventory reports.
  • Submit reports to the Managing Director as needed.
  • Be committed to work towards the success of the Gift Shop as a key part of the museum experience.

Salary Range: STARTING SALARY: $35,000 - $39,000



  • Bachelor’s Degree in relevant field is highly preferred.
  • 1-2 years of experience in a related field is preferred.
  • Ability to develop, adhere to and maintain a departmental budget.
  • Excellent communications skills, both oral and written.
  • Basic working knowledge of museum industry and best practices/ standards
  • Familiarity with the Square purchasing system is highly preferred.
  • Experience with applications such as Word, Excel, Publisher, PowerPoint, Outlook, as well as design applications such as Adobe Photoshop, InDesign, and Illustrator.
  • French speaking is highly preferred.

How to Apply:

Interest letters and resumes can be emailed to or apply through

Visit Site to Apply

Location: Lafayette, LA
Date Posted: March 14, 2023
Application Deadline: April 14, 2023
Job Type: Full-time