Gift Shop Manager

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Gift Shop Manager

@ Vermilionville

Overview

• The Gift Shop Manager is the lead staff member to oversee the gift shop and welcome center for Vermilionville. 
• They are responsible for greeting each guest that enters the store, assisting customers as needed with their selections and purchases, and maintaining a clean, organized, and welcome shopping space.
•  They are also responsible for the selection and ordering of merchandise for sale, as well as interfacing with local artists whose work we feature in our shop.  
• They will need to be polite, friendly, and enthusiastic about customer experience and the success of the gift shop.
• This position also oversees the check-in and admissions for all guests to the park.

Duties

• Open the gift shop and check-in desk every morning, including counting advance bags, setting up the registers, organizing merchandise, and surface-level straightening.
• Select music for the lobby and restaurant.
• Check the schedule for incoming tours and expected visitors.
• Identify any technical or safety concerns to the Managing Director
• Welcome all guests to Vermilionville and thank them for their visit.
• Handle all customer service matters promptly; notify supervisor or manager immediately.
• Answer the telephone promptly, politely, and professionally.
• Research and determine merchandise which will generate sales and positive revenue.
• Analyze results to project and adjust sales moving forward.
• Coordinate with vendors, artists, and organizations that source that merchandise.
• Assist with merchandising new product for maximum sales.
• Research merchandise as needed to refresh existing displays.
• Input new merchandise into the POS system, determine prices, and tag merchandise.
• Help prepare and analyze annual inventory reports.
• Submit reports to the Managing Director as needed.
• Be committed to work towards the success of the Gift Shop as a key part of the museum experience.

Salary Range: STARTING SALARY: $35,000 - $39,000

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Qualifications:

Qualifications

• Bachelor’s Degree in relevant field is highly preferred.
• 1-2 years of experience in a related field is preferred.
• Ability to develop, adhere to and maintain a departmental budget.
• Excellent communications skills, both oral and written.
• Basic working knowledge of museum industry and best practices/ standards
• Familiarity with the Square purchasing system is highly preferred.
• Experience with applications such as Word, Excel, Publisher, PowerPoint, Outlook, as well as design applications such as Adobe Photoshop, InDesign, and Illustrator.
• French speaking is highly preferred.

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How to Apply:

Interest letters and resumes can be emailed to vville@bayouvermiliondistrict.org or apply through Indeed.com

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