Fulfillment Specialist


Fulfillment Specialist

@ Tides Medical


  • Under the leadership of the Commercial Operations Manager, the Fulfillment Specialist will be responsible for all aspects of finished goods inventory management and distribution of Tides Medical products.
  • The Fulfillment Specialist will ensure that customer orders are accurately recorded, packed and shipped in a timely manner.
  • They will ensure that an adequate supply of products are stocked at all times, document receipt of manufacturing orders, and process all product returns.
  • In addition, the Fulfillment Specialist will be responsible for ordering and stocking all shipping supplies.

Essential Functions of the Areas of Responsibility

  • Perform the following in accordance with AATB, FDA, and Tides Medical stated policies and procedures while upholding Tides Medical’s mission and corporate values.
    • Process all manufacturing orders & log products into the finished goods inventory system
    • Stock & rotate products to ensure products are distributed based on FIFO principles
    • Place orders & maintain adequate supply of all shipping & packing supplies
    • Order products from private label suppliers
    • Interact with customers and sales agencies regarding product distribution needs
    • Enter all product Usage Forms against appropriate customer accounts
    • Create customer orders upon request for direct purchase and consignment orders
    • Generate customer invoices for orders entered
    • Pack & ship products for customer orders
    • Send shipment tracking information and packing lists to customers and/or sales agents
    • Ship marketing & collateral materials to sales agents and/or customers
    • Generate utilization reports & participate in demand planning meetings
    • Evaluate & process all returned products



  • Experience in an administrative, customer service or sales operations position
  • Bachelors degree or applicable work experience
  • Strong interpersonal and organizational skills
  • Excellent attention to detail
  • Strong customer service mentality
  • Demonstrated history of working cooperatively in a team environment
  • Outstanding written and verbal communication skills
  • Experience using Microsoft Office products is preferred
  • Experience using CRM or internet-based inventory tracking systems is preferred
  • Availability to work full-time (5 days/ 40 hours)

Physical, Mental, Environmental Demands

  • Up to 8 hours of sitting, walking, using a computer, etc.
  • Must be able to lift up to 25 pounds
  • Must be able to hear and speak on the phone
  • Must be able to perform job duties in a fast-paced work environment

How to Apply:

Apply online at https://www.tidesmedical.com/careers/

Visit Site to Apply

Location: Lafayette, LA
Date Posted: May 10, 2022
Application Deadline: June 10, 2022
Job Type: Full-time