Enterprise Systems Functional Analyst

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Enterprise Systems Functional Analyst

@ CGI

Position Description:

• Are you interested in helping solve client’s problems? Do you like to do a lot of research and analysis work? If so, then we are looking for you!
• Join a team in which you would work together to support customers with their federal accounting, budgeting, payroll and acquisitions business processes.
• Collaborate to research complex issues, provide recommendations, and configure, test, and deploy solutions.

Your future duties and responsibilities:

• The role is a Functional Analyst role responsible for the Operations and Maintenance of a large scale enterprise system including live production as well as non-production test instances.
• Occasional night/weekend work needed for functional on call support.

What you’ll do: (assignments may include responsibilities in one of more of the following areas):

• Develop knowledge of a client’s industry, customers, organization and business objectives
• Analyze and solve problems for our clients to create or improve a system.
• Providing quality client support by answering questions and fostering communication.
• Candidate will work on testing defects for software releases, providing upgrade support activities, resolving day to day production requests, and issue analysis and resolution.
• Candidate will work closely with the client staff, production team, and development team to translate client issues and concerns into workable solutions.

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Qualifications:

Required qualifications to be successful in this role:

• Must be detail-oriented with strong communication and customer support skills
• Must have experience supporting IT applications (customer support, testing, training, etc)

Desired:

• SQL
• Familiarity with federal ERP solutions
• Experience working with enterprise-wide IT solutions
• Familiarity with accounting and contracting principles, especially in the federal space

Skills:

• Analytical Thinking
• Finance & Accounting

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How to Apply:

Apply online at https://www.cgi.com/en/careers 

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